Promise · 3 months ago
Engineering Leader
Oakland
Full-time
Onsite
Senior Level
$204K/yr - $265K/yr
6+ years expPromise is a company that modernizes how government agencies and utilities support people in financial difficulty. They are seeking an Engineering Leader to guide the technical vision and team behind their Payment Plans platform, which empowers residents with flexible payment options and helps agencies recover revenue more effectively.
Debt CollectionsFinancial ServicesFinTechGovernmentMobile Payments
No H1B
U.S. Citizen Only
Responsibilities
Lead with vision: Manage and mentor engineers, setting technical direction and ensuring the team is delivering at speed and scale
Own the roadmap: Partner with Product and Design to prioritize the right features—balancing usability, scalability, and measurable real-world impact
Build for scale & trust: Ensure the platform is secure, composable, and capable of supporting governments and utilities nationwide
Elevate the resident experience: Deliver features that make it easier for families to stay on track—like flexible installments, smart reminders, and personalized plans
Stay hands-on: Dive into technical details when needed, from debugging production issues to optimizing system performance
Automate what matters: Leverage AI and automation to eliminate inefficiencies, reduce operational overhead, and free teams to focus on what counts
Collaborate cross-functionally: Partner with Customer Success and Operations to ensure seamless deployments and reliable performance in the field
Raise the bar: Define and enforce standards for engineering quality, system reliability, and collaborative excellence
Qualification
Required
6+ years building and scaling production software, including at least 2 years leading teams or projects
A track record of setting technical direction, aligning stakeholders, and delivering against ambitious goals
Strong background in backend systems, system design, and secure architecture
Experience working with legacy or third-party systems (government, fintech, or regulated industries a plus)
Ability to turn complex challenges into simple, scalable solutions
Comfort operating in a fast-paced, feedback-driven environment where priorities can shift quickly
Belief in Promise's vision that better systems create more equitable outcomes
Preferred
Experience in payments, civic tech, or public infrastructure
Benefits
100% paid health coverage
Generous PTO and sick leave
Lunch, snacks, and coffee provided
Company retreats
Opportunities to travel and see the impact of your work
Hybrid work: we deeply value in-person collaboration and are in-office at least 3 days a week, but are flexible on working from home
Company
Promise
Promise streamlines government payments and benefits with secure technology.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$48.12MKey Investors
The General PartnershipKapor Capital,XYZ Venture CapitalFirst Round Capital
2022-02-24Series B· $25M
2021-02-18Series A· $20M
2020-06-04Seed
Leadership Team
Diana Frappier
Co-Founder
Phaedra Ellis-Lamkins
Co-Founder
Recent News
Tech Funding News
2025-10-23
Company data provided by crunchbase