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Stuut · 3 months ago

Founding Account Manager

New York City

Full-time

Onsite

Senior Level

5+ years exp

Stuut-ai is transforming accounts receivable for B2B companies, and they are seeking a Founding Account Manager to own and grow relationships with their most strategic enterprise and midmarket customers. This role focuses on ensuring clients achieve measurable business outcomes through the use of Stuut's AI-powered cash flow automation platform.

Artificial Intelligence (AI)Financial ServicesFinTechSoftware

Responsibilities

Serve as the primary point of contact for our portfolio of enterprise and midmarket customers, ensuring satisfaction, adoption, and renewals

Lead strategic account planning, success reviews, and performance reporting

Coordinate with internal teams (Engineering, Product, and Forward Deploy) on integrations and implementation milestones

Develop account strategies focused on measurable outcomes, ROI, and expansion opportunities

Manage projects and customer communications to ensure alignment, timeliness, and clarity

Surface customer insights that inform product improvements and strategic decisions

Partner with Sales on renewals and upsell opportunities

Advocate for customers internally to ensure seamless delivery and long-term value realization

Qualification

Account ManagementCustomer SuccessTechnical IntegrationsSaaS ExperienceData-DrivenCuriosityResilienceBias Toward ActionRelationship BuildingProject Management