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CrossCountry Mortgage, LLC · 1 month ago

Inside Sales Representative (Entry Level)

Scottsdale, AZ

Full-time

Onsite

Entry Level

1+ years exp

CrossCountry Mortgage, LLC is the nation's leading distributed retail mortgage lender with a strong commitment to employee growth and engagement. The Inside Sales Representative will guide customers through the loan application process and support Licensed Loan Officers by managing inbound leads and maintaining customer information in the CRM system.

FinanceFinancial ServicesLendingMortgage

Responsibilities

Assist Licensed Loan Officers in obtaining leads by coordinating communication and transferring identified customer via corporate phone system

Handle UNLIMITED inbound leads and schedule initial appointments

Maintain accurate customer and agent information in the CRM system to ensure seamless handoffs and communication

Contact potential customers to gather information and schedule appointments with Loan Officers

Complete additional tasks and projects assigned by the Branch Manager or Inside Sales Manager to support team goals

Qualification

Sales experienceCustomer serviceCRM systemsCommunication skillsCold callingHigh call volumesPerformance goalsMicrosoft WordMicrosoft ExcelMicrosoft OutlookOrganizational skillsTime managementRelationship buildingAttention to detailInitiativeCollaboration skills

Required

1+ years of sales experience, preferably in cold calling or sales support, preferred

Experience successfully meeting or exceeding performance goals

Comfortable handling high call volumes

Skilled in building relationships and delivering exceptional customer service

Skilled in embracing challenges, identifying opportunities, and taking initiative

Excellent communication and collaboration skills

Excellent attention to detail

Advanced organizational and time management skills to excel in a dynamic environment

Proficient in Word, Excel, Outlook, and CRM systems

Benefits

Medical

Dental

Vision

401K

Company-provided short-term disability

An employee assistance program

A wellness program

Catered lunches

Company sponsored activities and sporting events

Company

CrossCountry Mortgage, LLC

Glassdoor3.5

Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.

Founded in 2003

Cleveland, Ohio, USA

5001-10000 employees