Promise · 3 months ago
Delivery Lead
Washington, D.C.
Full-time
Onsite
Senior Level
$110K/yr - $185K/yr
5+ years expPromise is a company that modernizes how government agencies and utilities support people in financial difficulty by building technology that simplifies access to benefits and assistance programs. As a Product Delivery Lead, you will link government agencies with their constituents, crafting impactful software solutions and collaborating closely with engineers to enhance these solutions based on customer needs.
Debt CollectionsFinancial ServicesFinTechGovernmentMobile Payments
No H1B
U.S. Citizen Only
Responsibilities
Demonstrate grit and a 'whatever it takes' attitude to make our product successful with customers, addressing challenges proactively
Collaborate with government entities to understand diverse relief programs and evaluate customer needs, co-creating innovative solutions
Establish and track success metrics (e.g., program enrollment rates, benefit distribution efficiency) to ensure our products serve a broad audience effectively
Identify opportunities for product enhancements, experimentation, and launching new government relief initiatives
Partner closely with engineers to adapt and enhance Promise’s solutions in alignment with customer goals
Qualification
Required
A minimum of 5 years of experience collaborating with government entities or highly regulated industries
A completed undergraduate degree in a technical or analytical field, such as Mechanical Engineering, Math, Electrical Engineering, Computer Science, etc
A robust analytical mindset combined with a passion for using data to solve real-world problems
Ability to travel as required by customer needs, potentially 50% or more
Preferred
A strong desire to empower people through government relief programs and enhance public service efficiency
Benefits
Equity for All: All full-time employees receive stock options to share in our company’s success.
100% Paid Health Coverage: We cover 100% of base medical, dental, and vision insurance plans for employees and their dependents.
Flexible Hybrid Work: We collaborate in office at least three days a week to stay connected and aligned as a team.
Company
Promise
Promise streamlines government payments and benefits with secure technology.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$48.12MKey Investors
The General PartnershipFirst Round CapitalY Combinator
2022-02-24Series B· $25M
2021-02-18Series A· $20M
2020-06-04Seed
Leadership Team
Diana Frappier
Co-Founder
Phaedra Ellis-Lamkins
Co-Founder
Recent News
Tech Funding News
2025-10-23
Company data provided by crunchbase