Veterinary Client Service Representative jobs in United States
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VCA Animal Hospitals · 3 months ago

Veterinary Client Service Representative

VCA Animal Hospitals is a community of over 800 hospitals across the US, providing after-hours emergency and critical care services. The Veterinary Client Service Representative will be responsible for greeting clients, coordinating visits, managing medical records, and ensuring the facility is clean and welcoming.

Health CareHospitalMedicalPetVeterinary
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H1B Sponsor Likelynote

Responsibilities

Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Coordinating visits and assisting patient care team with triage
Presenting and explaining fees, including processing payments
Assisting clients with products, including prescriptions
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical care
Hospital maintenance and ensuring that facility is neat and clean at all times—both inside and outside
Managing medical records, charts, reports and correspondence

Qualification

Client ServiceAnimal Husbandry KnowledgePayment ProcessingMedical Records ManagementCommunication Skills

Required

Experience as a Client Service Representative
Ability to greet visitors and answer telephones
Ability to guide clients and their pets to exam rooms
Experience coordinating visits and assisting patient care team with triage
Ability to present and explain fees, including processing payments
Experience assisting clients with products, including prescriptions
Ability to answer questions regarding products and services
Knowledge of general animal husbandry and non-medical care
Ability to maintain hospital cleanliness and organization
Experience managing medical records, charts, reports, and correspondence

Benefits

Access to the people and resources of a large veterinary community
Opportunities for growth and advancement
Medical, dental & vision insurance
Employer-paid short term disability insurance and life insurance
Paid parental leave
Paid vacation and sick time
401(k) with matching
Tuition support and sponsorships for veterinary technology AAS, BAS completion and more
Vet tech license reimbursement
Free wellness and self-care resources
Generous hospital discounts and product discounts
Opportunities to give back through strong Shelter partnerships and VCA Charities
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

Company

VCA Animal Hospitals

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A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine.

H1B Sponsorship

VCA Animal Hospitals has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (17)
2023 (16)
2022 (14)
2021 (19)
2020 (17)

Funding

Current Stage
Late Stage

Leadership Team

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Trevor Adams, CPA, CGMA
Chief Financial Officer
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Amanda Gillespie
Senior Talent Acquisition Partner at VCA Animal Hospital
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Company data provided by crunchbase