VCA Animal Hospitals · 3 months ago
Veterinary Client Service Representative
VCA Animal Hospitals is a community of over 800 hospitals across the US, providing after-hours emergency and critical care services. The Veterinary Client Service Representative will be responsible for greeting clients, coordinating visits, managing medical records, and ensuring the facility is clean and welcoming.
Health CareHospitalMedicalPetVeterinary
Responsibilities
Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Coordinating visits and assisting patient care team with triage
Presenting and explaining fees, including processing payments
Assisting clients with products, including prescriptions
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical care
Hospital maintenance and ensuring that facility is neat and clean at all times—both inside and outside
Managing medical records, charts, reports and correspondence
Qualification
Required
Experience as a Client Service Representative
Ability to greet visitors and answer telephones
Ability to guide clients and their pets to exam rooms
Experience coordinating visits and assisting patient care team with triage
Ability to present and explain fees, including processing payments
Experience assisting clients with products, including prescriptions
Ability to answer questions regarding products and services
Knowledge of general animal husbandry and non-medical care
Ability to maintain hospital cleanliness and organization
Experience managing medical records, charts, reports, and correspondence
Benefits
Access to the people and resources of a large veterinary community
Opportunities for growth and advancement
Medical, dental & vision insurance
Employer-paid short term disability insurance and life insurance
Paid parental leave
Paid vacation and sick time
401(k) with matching
Tuition support and sponsorships for veterinary technology AAS, BAS completion and more
Vet tech license reimbursement
Free wellness and self-care resources
Generous hospital discounts and product discounts
Opportunities to give back through strong Shelter partnerships and VCA Charities
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
Company
VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine.
H1B Sponsorship
VCA Animal Hospitals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (17)
2023 (16)
2022 (14)
2021 (19)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Recent News
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