NEOGOV · 3 months ago
Peer Support/Engagement Specialist - Overnight
115 N County Farm Road Wheaton, IL
Full-time
Onsite
Entry Level
$34K/yr - $39K/yr
2+ years expNEOGOV is seeking a Peer Support/Engagement Specialist to join the DuPage County Health Department's Crisis Recovery Center. The role involves providing support to individuals in mental health crises, establishing rapport, and assisting in de-escalation efforts while working as part of a crisis response team.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through our Mobile Crisis Response Team. Ability to response to crisis calls with a crisis services counselor as a member of our Mobile Crisis Response Team
Establish rapport, share experiences, and strengthen engagement with individuals in a mental health crisis
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention
Willing to self-disclose personal lived experience in mental health or substance use recovery (or both) for the benefit of supporting the individuals’ receiving services
Role model positive recovery behaviors with clients in Crisis Programs
Provides skill building and case management to clients with high need
Maintains required training, licensure and/or certification
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients’ progress
Participates in emergency response activities as assigned
Qualification
Required
Two years of experience in the behavioral health field, including active participation in the recovery process; or an equivalent combination of training and experience
Position requires individual with lived recovery experience and will need to obtain the Certified Recovery Support Specialist (CRSS) credential within one year of hire
Must have availability to attend our on-site HR New Hire Orientation and as well as on the job training during the day shift, generally from 8:30 am to 4:30 pm
Benefits
12 paid holidays
12 Weeks of Parental Paid Leave
12 Day of paid vacation
5 paid personal days and accrued paid sick leave
Health insurance
Pension-eligible position for a secure retirement
Eligibility for Federal Student Loan Forgiveness Program
Medical Insurance
Vision Discounts & Insurance
Prescription Plans
Dental Insurance
Flexible Spending Accounts
Life Insurance
Disability Insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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