Shield AI · 2 months ago
Fleet Support Specialist (R3917)
Dallas Metro Area
Full-time
Onsite
Mid Level
$98K/yr - $147K/yrShield AI is a venture-backed deep-tech company focused on protecting service members and civilians with intelligent systems. The Fleet Support Specialist will troubleshoot aircraft and system problems, provide technical support, and coordinate with the Engineering team to enhance product performance while ensuring operational sites are effectively set up.
Artificial Intelligence (AI)Autonomous VehiclesDronesMachine LearningNational Security
No H1B
Security Clearance Required
Responsibilities
Technical Support Requests
Site/Ship Surveys
Site/Ship Installations
Coordinate with Engineering on improving our products and developing troubleshooting guides
Assist Engineering in performing product testing
Qualification
Required
Ability to work independently and lead in a small team environment, often in austere locations, while delighting the customer
Ability to pass background check and drug screening in accordance with company policy
Ability to pass medical and dental screenings as required by customers
Ability to possess a Secret DoD security clearance as required by customers
Troubleshooting/Maintainer/Mechanical Experience
Ability to acquire and maintain Shield AI Air Vehicle Operator Certification
Preferred
Experience leading technical troubleshooting efforts
Avionics or Electronics repair/troubleshooting experience
Internal Combustion Engine repair experience/Engine Performance knowledge
Prior UAS land and maritime-based site planning and installation experience
FAA Ratings (Part 107/Private Pilot/Commercial/Instrument/CFI)
A&P certified
Benefits
Pay within range listed + Bonus + Benefits + Equity
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Company
Shield AI
Shield AI is a deep-tech company that focuses on developing AI-powered systems to enhance the safety of service members and civilians.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.31BKey Investors
Hercules CapitalUS Innovative Technology FundSnowpoint Ventures
2025-03-06Series F· $240M
2023-12-29Debt Financing· $200M
2023-10-31Series F· $300M
Leadership Team
Gary Steele
Chief Executive Officer
Brandon Tseng
Co-Founder
Recent News
Morningstar.com
2026-01-19
Dynamic Business
2026-01-19
Washington Technology
2026-01-11
Company data provided by crunchbase