Apply on Employer Site

BG Products, Inc. · 2 months ago

Technical Sales Engineer - Latin America

Wichita, KS

Full-time

Hybrid

Senior Level

5+ years exp

BG Products, Inc. is seeking a Technical Sales Engineer for Latin America to support international market and Distributor development. The role involves providing specialized technical and sales support to Distributors, conducting market research, and facilitating communication to enhance brand development and sales growth.

AutomotiveLogistics

Responsibilities

Leads by example to achieve BG’s vision and Core Values

Adheres to company policies and presents a professional, positive attitude at all times

Support ITO business development in general, to include area research, Distributor staff training and Customer cultivation, trade shows, and other territory projects, as assigned

Educate and train BG Distributor staff, and others, as directed, on the theory, design, and operation of all BG services, including chemistry, tools, and equipment, and on BG sales practices and programs

Perform ongoing research of the Automotive Industry to identify current and future BG needs and opportunities, where this will include gathering vehicle and competitor information, including insights and data for Latin American and Caribbean markets. In this, collaborate with other ITO staff and with BG Product Technology and Proving Ground staff

Assess and resolve Distributor inquiries, requests and concerns, primarily by phone/email, to ensure that most inquiries are resolved at the first, or earliest thereafter, point of contact. In this, be primarily responsible for inquiries from Latin America and the Caribbean but also coordinate and collaborate with ITO and other BG staff providing similar support to the field, as needed

Encourage/solicit feedback on services provided and recognize the changing needs of service opportunities, including making recommendations for improvements to BG products, tools, equipment, service protocols and sales practices and programs

Maintain electronic and/or written databases of letters, forms, technical advice, information given, services requested, and complaints made to ensure accuracy of information and efficiency when dealing with Distributors, Customers and others

Assist with the publication of technical, sales and marketing materials and bulletins, particularly those relating to ITO

Assist with market research and strategic planning for ITO and help execute approved strategies in various territories

Assist in identification of trends, risks and opportunities across product lines/business area pursuits and help identify priorities in business needs, opportunities, and resource allocations

Assist with BG University and area-based sales and technical training, to include instructional roles as appropriate

Assist with OEM cultivation and the gaining of product and service approvals and/or recommendations

Submit regular reports summarizing activity, expenditures, plans, projected needs, and other issues as required, focusing on ROI

Reflect and maintain a professional and trustworthy manner, comply with company policies and ethical and legal expectations, and reflect and advocate for company core values

Helps manage communications, projects, and tasks, both internally and externally, ensuring alignment and adherence to agreed timelines and plans from Distributors, Resellers, and cross-functional stakeholders

Other duties as needed or assigned

Qualification

Automotive TechnologyTechnical SalesField TrainingBG Products KnowledgeMarket ResearchValid PassportSpanish Proficiency

Required

High school diploma or equivalent required

Minimum of 5 years of experience in a combination of technical service, sales, field training, and research & development required

Spanish reading and writing proficiency required

Valid driver's license required

Valid passport required

Preferred

Bachelor of Science (B.S.) degree in Automotive Technology, or Associate of Science (A.S.) degree with technical certificate in Automotive Technology, preferred

Dealership service experience preferred

Experience with BG products, service equipment, application methods, and sales techniques preferred

Minimum of 2 years of experience in this area is desired but not required