Apply on Employer Site

Amazon · 2 months ago

Data Center Operations Technician

Dublin, Ohio, USA

Full-time

Onsite

Entry Level

$56K/yr - $125K/yr

1+ years exp

Amazon is a leading cloud platform provider, known for its innovative approach and commitment to excellence. They are seeking Data Center Operations Technicians to ensure the availability and reliability of data center operations, involving hardware and network diagnostics, physical repairs, and participation in an on-call rotation. The role requires working in an industrial environment with a night shift schedule to support 24/7 operations.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

U.S. Citizen Only

Responsibilities

Lifting and moving material up to 40 pounds each

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation

Work in an industrial environment

Works night shift 8+ hours to support 24/7 operations (covering hours between 6pm-6am)

Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution

Show a strong aptitude for troubleshooting and problem solving

Solve problems at their root and step back to understand the broader context

Maintain service level agreements through the implementation of proactive issue detection and reporting

Are biased to act in the absence of direction or support

Improve effectiveness through process innovation

Qualification

Computer networkingLinux operating systemsHardware troubleshootingData center experienceCabling infrastructureCustomer problem resolutionTicketing system managementHealth & safety adherence