CO₂ Refrigeration Technical Coordination Support Specialist jobs in United States
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CCR Commercial Refrigeration · 2 months ago

CO₂ Refrigeration Technical Coordination Support Specialist

positionCharlotte, NC
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

CCR Commercial Refrigeration is seeking a motivated and technically inclined CO₂ Refrigeration Technical Support Coordination Specialist to join their growing team. The role involves supporting field installations, troubleshooting technical issues, and coordinating small projects related to CO₂ refrigeration technology.

CommercialIndustrial ManufacturingMachinery Manufacturing

Responsibilities

Assist customers and contractors during the installation and startup of CO₂ condensing units
Support in diagnosing and resolving technical issues, both remotely and on-site
Provide clear and professional technical support via phone, email, and online platforms
Help create and maintain technical documentation such as troubleshooting guides
Help coordinate timelines and deliverables for small-scale projects related to CO₂ cooling systems
Track project progress and communicate updates to internal teams and customers
Work closely with project managers and senior managers to ensure customer satisfaction
Gather customer feedback and report common technical issues to internal teams
Stay informed about new CO₂ refrigeration technologies and industry best practices
Recommend improvements in support procedures and technical documentation

Qualification

HVAC experienceRefrigeration systems knowledgeCO₂ condensing units familiarityTechnical support experienceEagerness to learnSafety protocolsCommunication skillsProblem-solving ability

Required

5+ years of relevant experience in HVAC, refrigeration, or technical support (internships or co-op experience also considered)
Basic understanding of refrigeration systems (CO₂ experience preferred but not required)
Strong communication skills (verbal and written)
Solid problem-solving ability and eagerness to learn technical systems
Ability to travel frequently (up to 60% of the time, or approx. 35-40 weeks per year)

Preferred

Familiarity with CO₂ condensing units or natural refrigerants
Knowledge of refrigeration safety protocols and relevant regulations

Company

CCR Commercial Refrigeration

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CCR Commercial Refrigeration is a leading supplier of high-efficiency turnkey refrigeration systems for food retail stores of all formats and industrial sites, from project engineering and product manufacturing to installation and ongoing customer service.
dateFounded in 1915
location
Rueil-malmaison, Ile-de-France, FRA
people-size1001-5000 employees
web-link
https://www.carrier.com/commercial-refrigeration

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-10-02Acquired

Recent News

PR Newswire
Carrier Announces Agreement to Sell Carrier Commercial Refrigeration to Haier
2023-12-15
Company data provided by crunchbase