Implementation Specialist - Casino Table Game (Las Vegas) jobs in United States
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NRT Technology Corp. ยท 8 hours ago

Implementation Specialist - Casino Table Game (Las Vegas)

positionLas Vegas, NV
timeFull-time
remoteOnsite
seniorityMid Level

NRT Technology Corp. is a FinTech leader providing next-generation commerce and information-enabling experiences for enterprise customers. The Implementation Specialist will coordinate implementations and ensure customers are upgraded to the latest compliant software versions in an effective and timely manner.

CasinoFinancial ServicesGambling
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H1B Sponsor Likelynote

Responsibilities

Initiate, plan, execute, monitor & control and close new implementations and additions to existing installations at client sites
Develop implementation plans in conjunction with internal and external stakeholders
Implementation scheduling, including resource requirements, allocation and responsibilities
Record all projects in the Project Calendar and update as required
Works closely with the Field Technical Services manager to schedule resources for implementations
Establish communication plan to all relevant stakeholders
Translate firm sales orders into implementation plans
Convene, lead or participate in project meetings that involve client representatives, internal staff and third parties, from operational staff level to senior executive management
Execute implementation closure by conducting debriefings with both internal and external stakeholders
Request, monitor and analyze reports from trainers and technical staff
Track and manage the resolution of outstanding issues or requirements
Recommend process improvements based on industry best practices or experience with other clients
Other projects/duties as assigned by manager

Qualification

Project implementationPMP CertificationMS OfficeCasino/gaming experienceCustomer serviceProblem solvingCommunication skillsTime management

Required

Possess a strong technical background with customer service experience
Coordinate implementations at customer sites at a national and international level
Strong written and verbal communication
Initiative, taking ownership of tasks
Ability to work in a team or independently with little oversight
Customer service
Problem determination and problem solving
Building and maintaining relationships
Time management, handling multiple tasks concurrently
A proven track record of successful project implementation in a software or systems environment
Excellent organization, written and client facing skills
Thorough knowledge of MS Office
Ability to travel as required

Preferred

International implementation experience
Formal training in Project Management methods and techniques considered an asset
Previous casino/gaming experience considered an asset
PMP Certification desired or equivalent project management experience

Benefits

Group benefits (health, vision, dental and life insurances)

Company

NRT Technology Corp.

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NRT is a global technology leader in the design and development of next-generation fin-tech and guest and player engagement platforms.
dateFounded in 1993
location
Toronto, Ontario, CAN
people-size201-500 employees
web-link
http://www.nrttech.com/

H1B Sponsorship

NRT Technology Corp. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2020 (3)

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Fifth Third Bank
2017-09-20Series Unknown
2017-09-20Acquired
Company data provided by crunchbase