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Xometry · 15 hours ago

Manager, Talent Operations

North Bethesda, MD

Full-time

Hybrid

Senior Level

$103K/yr - $134K/yr

7+ years exp

Xometry is a digital marketplace that connects innovative ideas with manufacturing capabilities. The Manager, Talent Operations will oversee the employee life cycle and HR Help Desk, ensuring a positive employee experience and efficient HR operations.

3D PrintingArtificial Intelligence (AI)Industrial EngineeringSoftware

No H1B

Responsibilities

Provide leadership, strategic guidance, and comprehensive development opportunities to a high-performing team of HR Operations professionals

Foster a collaborative and results-driven environment, empowering team members to excel in their roles

Ensure the team is equipped with the resources and knowledge to contribute significantly to the overall success of the HR function and the organization

Oversee data related to the employee life cycle, including onboarding, role and compensation changes, performance reviews, and offboarding

Develop and implement processes to ensure a seamless and positive employee experience throughout the employee tenure at Xometry

Manage employee records and data privacy compliance

Oversee the HR Help Desk, providing timely and accurate support to employees on a variety of HR-related matters

Train and manage HR Help Desk staff to ensure they have the knowledge and skills to effectively assist employees

Provide reporting around important Help Desk metrics, including SLAs, first response resolution, etc

Manage and optimize HR systems and technology, including HRIS, ATS, and performance management tools

Identify opportunities for process improvement and automation to increase efficiency and reduce administrative burden

Analyze HR data to identify trends and insights that can be used to improve HR practices and policies

Develop and maintain key HR metrics and reports

Ensure compliance with all applicable employment laws and regulations

Stay up-to-date on changes in employment law and regulations and implement necessary updates to HR policies and procedures

Qualification

HR OperationsHRIS systemsData analysisEmployment law knowledgeHuman Resources certificationProcess improvementOrganizational skillsTime managementTeam collaboration