Global Printing Solutions ยท 2 months ago
Front Counter / Customer Service Representative
Austin, TX 78759
Full-time
Onsite
New Grad, Entry Level
$15/hr - $17/hrGlobal Printing Solutions is a fast-paced, creative printing and sign company specializing in custom graphics and signage. They are seeking a friendly and organized Front Counter Representative to provide excellent customer service, process orders, and facilitate communication between customers and the production team.
Digital SignageGraphic DesignPrinting
Responsibilities
Greet and assist walk-in customers, answer phone calls, and respond to emails
Provide accurate quotes, process orders, and take payments
Communicate clearly with the design and production teams to ensure customer requests are met
Review artwork and order details for accuracy before production
Maintain an organized and clean front counter and showroom area
Handle customer inquiries, complaints, and follow-ups professionally
Learn about our products, materials, and services to provide knowledgeable recommendations
Qualification
Required
Strong communication and organizational skills
Basic computer skills (Microsoft Office, email, POS systems)
Ability to multitask and work in a fast-paced environment
Positive attitude, reliability, and attention to detail
Preferred
Prior experience in customer service, printing, signage, or a retail environment
Knowledge of Adobe Suite and Acrobat
Experience with Adobe Illustrator, Photoshop, or print industry software
Benefits
Company parties
Employee discounts
Paid time off
Company
Global Printing Solutions
Global Printing Solutions provides traditional printing, signage, promotional products, and custom canvas printing services.
Founded in 1989
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Gilbert Franco
Founder & President
Company data provided by crunchbase