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CEA CAPA Education Abroad · 2 months ago

People Operations Coordinator

Phoenix, AZ, US

Full-time

Onsite

Entry Level

$20/hr - $20/hr

2+ years exp

CEA CAPA Education Abroad is a premier provider of transformative international education experiences. They are seeking a People Operations Coordinator to support daily operations of the People team, ensuring data accuracy and operational efficiency while providing a welcoming employee experience.

Higher Education

Responsibilities

Monitor and triage incoming tickets and employee questions through the People Ops ticketing system, making sure responses are timely, accurate, and helpful

Flag and escalate more complex issues to the right team members and follow up to make sure they’re resolved

Keep documentation and FAQs up to date so employees can easily find answers and support

Provide day-to-day administrative support across the People team—things like scheduling meetings, managing documents, and entering data

Help maintain clean, accurate data in the HRIS and process employee changes as needed

Assist with employee lifecycle communications and updates

Jump in on People Ops projects and initiatives that improve how we work and support the team

Pitch in on other HR tasks as needed

Be a welcoming presence at the front desk—greeting employees and visitors, handling deliveries and mail, and keeping the office organized

Help keep the breakroom stocked and tidy so it’s a space people enjoy

Support general office coordination tasks and help wherever needed

Take on other office support duties as they come up

Qualification

HRIS managementMicrosoft Office SuiteHuman Resources experienceADP Workforce NowDiscretionCommunication skillsOrganizational skillsAttention to detailTime managementAdaptabilityConfidentiality

Required

2+ years of experience in Human Resources or administrative support

Familiarity with HR principles and best practices

Strong written and verbal communication skills with a professional and approachable demeanor

Excellent administrative, organizational, time management, attention to detail, and follow-through skills

Ability to manage multiple priorities and adapt to changing needs

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Ability to exercise sound judgment and maintain discretion and confidentiality when handling sensitive employment information

Preferred

Bachelor's degree

Experience with ADP Workforce Now or similar HRIS systems

Benefits

Wellness & Snacks (In-Office):Fresh Fruit Wednesdays, coffee bar, wellness room, and ergonomic workspaces.

Time Off & Giving Back: 12 paid holidays, generous PTO, and up to 8 hours paid volunteer time—because balance matters.

Support for Your Whole Life: Benefits coverage for domestic partners and optional pet insurance, helping you care for everyone who matters most.

Perks & Discounts: Save at 35+ vendors, including Apple, HelloFresh, Walt Disney World, T-Mobile, and more.

Fun & Community: We encourage team connection and celebration, from office events to informal get-togethers and virtual hangouts—exact activities vary by team.