Customer Service Associate, Golf Equipment jobs in United States
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2nd Swing Golf ยท 2 months ago

Customer Service Associate, Golf Equipment

2nd Swing Golf is a customer-centric golf retail company that values its employees and fosters a positive work culture. The Customer Service Associate will assist customers with golf equipment purchases and trade-ins while delivering exceptional service both in-store and over the phone.

ApparelFashionFitnessRetailSports
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Growth Opportunities

Responsibilities

Greet and engage customers in a professional manner to ensure a positive and welcoming experience
Assist guests with the checkout process and facilitate trade-in transactions
Operate point-of-sale (POS) systems to process customer transitions
Respond to customer inquiries both in person and over the phone, providing clear, helpful, and timely information
Consistently represent the company and uphold brand standards in all interactions, maintaining a professional demeanor and ensuring a high-quality customer experience

Qualification

Customer service experienceGolf equipmentPoint-of-sale (POS) systemsCommunication skillsReliability

Required

2 years of customer service
Experience with the game of golf, golf equipment and technology
Availability to work a flexible schedule based on business needs, including weekends and evenings

Preferred

Prior customer service experience in the golf industry
Strong knowledge of golf equipment and technology

Benefits

Flexible Scheduling
401k company match
Employee Programs such as PGA membership dues support
Paid Time Off
Discounted Merchandise
Health and Wellness Initiatives
Work Life Balance

Company

2nd Swing Golf

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2nd Swing Golf is a retail company offering golf apparel, shoes, and equipments.

Funding

Current Stage
Growth Stage

Leadership Team

S
Simon Kallal
Founder and CEO
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Company data provided by crunchbase