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Corpay · 2 weeks ago

Inside Relocation Specialist

St Charles, IL

Full-time

Hybrid

Entry, Mid Level

$38K/yr - $40K/yr

2+ years exp

Corpay is currently looking to hire a Relocation Specialist within their ALE division. In this role, you will seek and secure temporary housing for displaced Insurance Policyholders and their families by building relationships and providing exemplary customer service.

Financial ServicesFinTechPaymentsRisk Management

Responsibilities

Assessing housing needs and locating available long-term housing for displaced policyholders and their families, including factors such as pets, distance, accessibility, and policy limits, among others

Displaying empathy, care, and compassion while building rapport with policyholders throughout the relocation process

Coordinating all logistics for families, including move-in, furniture delivery, utility set-up, and security deposits

Coordinating support and approvals on behalf of the family, working directly with internal and external teams to source appropriate housing in a timely manner

Working with property management teams, landlords, and customers to resolve any issues following move-in

Negotiating short-term leases with property management companies and landlords

Managing all necessary paperwork and detailed documentation to finalize the family’s relocation and support their needs through the process

Maintaining policyholder files with continued updates and changes