Universal Orlando Resort · 14 hours ago
Manager, Enterprise Digital Experience Technology
Universal Orlando Resort is seeking a Manager for Digital Experience Technology who will play a critical leadership role in delivering scalable and secure customer identity and marketing technology solutions. This role involves leading cross-functional engineering teams to ensure timely and high-quality solution execution while aligning strategy and execution through collaboration with various stakeholders.
Entertainment
Responsibilities
Provide delivery leadership across identity resolution, customer 360, data collaboration, and MarTech platforms; ensure projects meet architectural and strategic goals
Partner with architects to design scalable solutions leveraging AWS, Snowflake, Adobe Experience Platform, Salesforce Marketing Cloud, and cleanroom technologies
Provide hands-on technical guidance where needed, leveraging architecture and engineering background in AWS, Snowflake, identity solutions, and Adobe Experience Cloud
Manage engineering teams to ensure high-quality, on-time delivery of integrations, pipelines, identity graph development, and marketing activations
Drive operational excellence for identity and MarTech platforms, ensuring uptime, monitoring, incident management, and real-time updates to leadership
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Computer Science/Engineering or in a relevant applied quantitative field is required
8+ years of experience in technical delivery, with at least 3+ years in a leadership/delivery management role
Strong background in architecture and engineering of identity and MarTech solutions
Experience with AWS cloud platforms and Snowflake data engineering
Hands-on delivery experience across Adobe Experience Platform, Salesforce Marketing Cloud, and identity solutions
Demonstrated success leading cross-functional teams in Agile/Scrum environments
Proven track record of delivering large-scale integrations, pipelines, and marketing technology solutions on time and within scope; or equivalent combination of education and experience
Company
Universal Orlando Resort
For years, we’ve been creating a legacy of unforgettable experiences for our Guests.
H1B Sponsorship
Universal Orlando Resort has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (5)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase