Berkshire Grey · 2 months ago
Director, Partner Success
Berkshire Grey is a leader in robotic automation solutions that transform supply chain operations. The Director of Partner Success will manage strategic partnerships to drive growth and ensure partners are equipped to succeed, while collaborating across various teams to support partner engagement and expansion.
Artificial Intelligence (AI)Industrial AutomationRoboticsSoftware
Responsibilities
Develop and manage the day-to-day business with strategic partners
Serve as the primary point of contact for partner inquiries, escalations, and strategic discussions
Work closely with partner’s solution architect or equivalent solution design teams on early-stage design concepts to determine whether there is a fit for the BG solutions
Work with partner’s sales teams to identify and pursue potential customers that would benefit from a joint partner + BG solution
Understand partners' business goals, challenges, and opportunities to provide tailored support and solutions
Collaborate with cross-functional teams to develop and deliver partner training, resources, and tools
Support partner onboarding, integration, and ongoing utilization of our products or services
Work closely with internal stakeholders to develop and execute strategic plans for partner growth and retention
Identify new opportunities for partnership expansion and revenue generation
Facilitate partner sales opportunities handover to BG sales and solution architecture team
Develop and monitor key performance indicators (KPIs) and metrics to track partner success and identify areas for improvement
Organize Quarterly Business Review meetings with each customer account and key parties internally to support
Communicate regularly with partners to provide updates, gather feedback, and ensure alignment on objectives
Represent the company at industry events, conferences, and partner meetings to strengthen relationships and drive collaboration
Qualification
Required
7+ years of proven experience in partner management or sales development in the warehouse automation and conveyance market
Entrepreneurial mindset and a hands-on approach
Understands how System Integrators and warehouse automation OEMs develop successful customers
Experience managing large scale warehousing automation programs or sales cycles
Established contacts and relationships in the warehouse automation industry
Deep understanding of warehouse automation, supply chain technology, and robotics solutions
Effective verbal and written communication skills
Strong networking and negotiation skills
Bachelor's degree in business, Engineering, or related field
Benefits
Competitive compensation package with performance-based incentives.
Comprehensive benefits including health, dental, vision, and 401(k).
Opportunity to shape the brand and growth trajectory of a leading robotics company.
Collaborative, innovative culture with strong career growth potential.
Company
Berkshire Grey
Berkshire Grey develops a materials handling system intended to automate omnichannel fulfillment.
H1B Sponsorship
Berkshire Grey has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (24)
2023 (12)
2022 (39)
2021 (14)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
$428MKey Investors
Khosla Ventures
2023-03-24Acquired
2021-07-22Post Ipo Equity· $165M
2021-07-22IPO
Recent News
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2025-10-09
2025-05-04
Company data provided by crunchbase