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Chestnut Hill Realty · 2 months ago

Multi-Site Resident Services Professional

Chestnut Hill, MA

Full-time

Hybrid

Entry, Mid Level

$23/hr - $25/hr

2+ years exp

Chestnut Hill Realty is an award-winning company that offers training and a supportive work environment. The Resident Services Professional role focuses on building relationships with prospective residents, maintaining high levels of resident satisfaction, and assisting in leasing apartments.

CommercialCommunitiesProperty ManagementReal EstateResidential

Responsibilities

Build relationships with prospective residents, identify needs, show apartments, overcome objections, and close the deal by obtaining the lease paperwork

May share in the responsibility of completing monthly administrative tasks in an orderly and timely manner to ensure the property’s paperwork is organized and complete

Qualification

Sales experienceCustomer service orientationMS WordMS ExcelMS OutlookProblem solving mindsetTeam orientedIndependent workLearning ability

Required

Must be able to work one weekend day

Must be team oriented with ability to work independently on occasion

Must have a customer service orientation with problem solving mindset

Knowledge of MS Word, Excel and Outlook

Ability to learn and operate company software programs

Must own a vehicle

If you are self-motivated, sales/customer service experience and the flexibility to work a weekend day and Holidays

Preferred

2-3 years of sales experience and/or customer service background preferred

Don't have apartment leasing experience? Don't worry! All you need to be successful is to be interested in meeting and connecting with all types of people and the desire to learn