Alphapointe · 2 months ago
Customer Service Representative - Base Supply Center
Alphapointe is a non-profit agency whose mission is to empower people with vision loss to achieve their goals and aspirations. The role involves assisting in the operation of a Base Supply Center, providing customer service in a military retail store environment, and managing customer interactions and transactions.
Janitorial ServiceManufacturingRetail
Responsibilities
Receive payment for goods purchased in the form of Government Purchase Card or other authorized form of payment
Build relationships and trust with customer accounts through open and interactive communication
Assist customers by answering product questions and suggesting information about other products and services
Provide tracking and status on outstanding orders
Maintain transaction records and register reconciliation documentation
Operate cash register with peripheral electronic data processing equipment
Inventory, store, price, and restock merchandise displays
Assist customers in the selection of required uniform, deployment and tactical gear products
Set up advertising signs and display merchandise on shelves, counters, or tables to attract customers and promote sales
Clean display cases, shelves, and aisles
Operate material handling equipment to include pallet jacks
Assist with clerical duties and routine office functions as required
Perform all other duties as may be assigned by the Asst. Store Manager
Qualification
Required
High school diploma or equivalent required
Ability to operate computerized cash registers and related equipment
General knowledge of office equipment and machines, including computer terminal and desktop computer
Ability to deal pleasantly and courteously with management, customers, and co-workers, by telephone, written correspondence, and in person
Ability to work as a member of a team
Good interpersonal and communication skills
Preferred
Prior work experience within a retail store
Benefits
Medical
Dental
Vision and life insurance
Short and long term disability
PTO
Paid holidays
Flexible spending options
Generous 401(k)
Company
Alphapointe
Alphapointe provides plastics molding, office products, janitorial, sewing, retail and contract management services.
Funding
Current Stage
Growth StageRecent News
2024-10-27
Kansas City Business Journal
2023-10-06
Business Journals
2023-02-28
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