ChampionCleaners · 3 months ago
Restoration Field Technician/CSR
Pelham, AL, 35124, US
Full-time
Onsite
New Grad, Entry Level
$14/hr - $17/hrChampion Cleaners is part of the Certified Restoration Drycleaning Network (CRDN), an international organization specializing in restoration solutions for the insurance industry. The Restoration Field Technician/CSR will travel to loss sites to inventory and restore textiles, electronics, and art, ensuring the restoration process meets company standards and customer expectations.
Delivery ServiceJanitorial ServiceLaundry and Dry-cleaning
Responsibilities
Travel to the loss Site to properly inventory and sort textiles, electronics, art, and contents by using appropriate technology
Follows all procedures and guidelines per training protocols
Communicate and follow verbal instruction from the lead CSR
Effectively pack out jobs properly while maintaining the integrity of the contents
Follow written instructions specific to each job
Ensure that the restoration process meets company standards and customer expectations
Remain professional around homeowners, adjusters and contractors
Assist warehouse manager unload contents
Organize all contents based on cleaning method
Identify and separate for immediate needs
Use appropriate technology
Ensure truck is stocked with materials for the day
Perform pack out based on normal flow – textiles, electronics, art, contents
Follow all procedures to properly inventory, eval, tag and box
Take appropriate photos
Keep a clean workstation
Assist warehouse manager load deliveries
Transport items to loss site
Place furniture in original rooms
Place boxes unopened in original rooms
Protect loss site from damage during delivery
Use appropriate technology
Qualification
Required
Must be 18 years of age or older
Must have driver's license and be insurable
Must be able to lift up to 30lbs
Must be comfortable working in challenging environments following fire, water or wind damage
Must enjoy working with others
Ability to multitask and prioritize in a fast-paced environment
Excellent time management skills to ensure efficiency
Ability to work independently without supervision
Enthusiastic
Self-motivating
Empathetic
Strong customer service/people skills
Detail oriented
Ability to follow directions
Excellent communication skills both verbal and written
Team focus and drive to succeed
Benefits
Opportunities for advancement
Paid time off
Company
ChampionCleaners
ChampionCleaners is a cleaning company that offers carpet, upholstery, and dry cleaning services.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase