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Greenheck Group · 8 hours ago

Application Engineer I

Tulsa, OK

Full-time

Hybrid

New Grad, Entry Level

$75K/yr - $93K/yr

0+ years exp

Greenheck Group is a global leader in air movement and ventilation, known for its commitment to employee growth and development. As an Application Engineer I, you will provide technical application support, quote special product designs, and present training programs for customers while working closely with the product support team.

Heating Ventilation and Air Conditioning (HVAC)IndustrialManufacturing

Responsibilities

Provide assistance to product support team on technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application

Develop and communicate solutions for basic product applications under direct supervision

Gather information and provide resolution to complex field problems. May include travel for onsite support

Understand and interpret industry codes and standards to determine product needs and requirements

Assist with highlighting and communicating key selling points of our current products for delivery to our sales teams and customers

Identify opportunities for process improvement and work to implement where applicable

Become familiar with the competitor's products and apply this knowledge to the company's advantage

Organize and present trainings to internal and external customers both onsite and offsite

May assist with offsite events including planning, set-up, and basic customer interactions

Develop awareness of industry related associations and their purpose

May provide mentoring, training, indirect supervision of other team members, or may have direct reports

Basic understanding of rep network and sales channel

Manage basic individual projects in accordance with predetermined completion dates

Document service calls to record data on product questions and field issues

Minimum travel is required

Qualification

Engineering degreeTechnical application supportProduct selectionIndustry codes knowledgeProcess improvementTraining presentationCustomer interactionMentoring