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NetSuite · 2 months ago

Implementation Consultant (Oracle Cloud SCM)

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

NetSuite is part of Oracle Customer Success Services, supporting over 6,000 companies worldwide. The Implementation Consultant for Oracle Cloud SCM will deliver post-sales implementation support and solutions, ensuring high levels of customer satisfaction while managing technical support and business solutions.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Deliver post-sales implementation and delivery support and solutions to the Oracle customer base

Serve as an advocate for customer needs

Provide proactive technical support and business solution implementation

Act as a risk manager to assure customer satisfaction

Create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues

Qualification

Oracle Cloud SCMBusiness solution implementationTechnical supportRisk managementAutomated technologyCustomer satisfactionProblem resolutionEnglish languageDocumentation