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Valon · 1 week ago

Consumer Direct Mortgage Loan Officer

Phoenix, AZ

Full-time

Hybrid

Mid Level

3+ years exp

Valon is transforming mortgage servicing and consumer direct lending with a technology-first approach. The Consumer Direct Mortgage Loan Officer will provide loan solutions and best-in-class customer service, focusing on recapturing future purchase and refinance loans for customers within Valon’s servicing portfolio.

Financial ServicesFinTechReal Estate

Responsibilities

Serve as customers’ primary point of contact throughout the lending journey

Recommend curated loan solutions to prospective and existing Valon customers

Escalate customer concerns to management to ensure timely resolution

Streamline and manage pipeline, meeting required pull-through ratios and production targets

Collect customer documentation as required by investor guidelines

Analyze documentation and disclosures for accuracy and compliance

Collaborate with other members of the department to meet deadlines efficiently

Qualification

MLO state licensesMortgage originations experienceFederal regulations knowledgeUnderwriting process understandingRelevant technology experienceCommunication skillsCollaboration ability

Required

Bachelor's degree—or equivalent work experience

Comprehensive knowledge of federal regulations (e.g. RESPA, TILA, ECOA, TRID, CFPB)

Active MLO state licenses in NMLS

Thorough understanding of the underwriting process and agency and investor requirements

Strong written and oral communication skills

Ability to collaborate with other team members

3+ years of mortgage originations experience

2+ years of consumer direct mortgage experience

Previous experience with relevant technology (e.g. DU, LP, Encompass, CRMs)

Ability to obtain and maintain MLO state licenses throughout tenure with the company

Minimum education requirement: High school diploma or GED equivalent required

Benefits

Competitive salary plus monthly commission on all production up to 55 Basis Points and a 401(k) plan—with a 4% annual match!

No weekends or late nights required!

17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays!

Comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support!

In-office snacks and drinks (and Bagel Fridays)!

Company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews.

Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)!