U.S.VETS · 3 days ago
Employee Relations Manager
U.S.VETS is the nation’s largest nonprofit provider of comprehensive services to homeless and at-risk veterans, dedicated to preventing and ending veteran homelessness. The Employee Experience Manager will serve as a trusted advisor in employee relations, fostering engagement and connection across the workforce while shaping the employee experience from onboarding through their journey with the organization.
Homeless ShelterManagement ConsultingNon Profit
Responsibilities
Serve as the primary point of contact for employee relations issues—providing practical, empathetic guidance to leaders and staff
Conduct fair, confidential investigations and ensure appropriate, consistent follow-up
Partner with leadership on performance management, corrective actions, and disciplinary decisions that align with both policy and culture
Assess and mitigate risk while fostering a climate of trust, accountability, and respect
Develop and deliver training for managers and staff on workplace conduct, conflict resolution, and effective communication
Help strengthen organizational culture by addressing systemic themes and providing proactive solutions to prevent recurrence
Design and lead a comprehensive, engaging new hire orientation and onboarding experience that connects staff to our mission, values, and leaders
Create innovative training materials, videos, and engagement tools that ensure new hires understand both their roles and the “why” behind our work
Partner with managers to structure onboarding plans that include regular check-ins, 30/60/90-day touchpoints, and feedback loops
Collaborate with HR and site leaders to build engagement strategies that reinforce belonging, collaboration, and mission alignment
Qualification
Required
Bachelor's degree in a related field (or equivalent experience)
5+ years of Employee Relations experience or 3+ years of employment law or investigation-related experience
Demonstrated expertise in investigations, performance management, and conflict resolution
Experience developing and implementing onboarding, orientation, or engagement programs
Exceptional written, verbal, and interpersonal communication skills
Ability to handle confidential and sensitive information with the highest level of professionalism
Preferred
SHRM certification or workplace investigation credential preferred
Previous nonprofit experience a plus
Benefits
Competitive compensation and benefits package.
Company
U.S.VETS
U.S.VETS is a veteran services organization providing emergency housing assistance, resources, and support.
Funding
Current Stage
Late StageTotal Funding
$0.03MKey Investors
Federal Home Loan Bank of San Francisco
2019-09-23Grant· $0.03M
Recent News
2025-06-04
2025-02-13
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