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Fisher & Paykel Appliances · 2 days ago

Factory Service Technician (Appliance Repair) - All US Locations

California, United States

Full-time

Onsite

Entry Level

$51K/yr - $75K/yr

1+ years exp

Fisher & Paykel Appliances is seeking a Factory Service Technician to serve as the brand ambassador for repairs, transforming moments of panic into delight for clients. The role involves assessing and fixing appliances in customers' homes while managing inventory and paperwork related to service work.

Home Appliances

Responsibilities

Be the first face our customer sees when dealing with an appliance that needs to be repaired

Manage the territory by driving our F&P-branded vans to appointments and repairing products

Manage van stock and ensure spare parts inventory, ordering parts when needed

Complete all paperwork and documents related to service work in a timely manner and communicate effectively with both the client and internal team of progress or obstacles to resolving customer issues

Develop and maintain superior product knowledge through all training media, service manuals, and training sessions

Work cross-collaboratively with the sales team to service any of our dealers within the territory

Qualification

Appliance repair experienceTroubleshooting skillsEPA certificationProduct knowledgeCommunication skills

Required

One to three years of appliance repair and troubleshooting experience

Ability to read/interpret/understand documents such as schematics and diagrams and use tools and equipment for diagnosing and completing repairs

Must have a valid driver's license and acceptable motor vehicle record (will drive a company vehicle)

Preferred

Licensed with EPA for Sealed System refrigeration repairs

Experience servicing Fisher & Paykel Appliances

Benefits

401K with company match

Competitive Employer HSA Contribution

Pet Insurance

Paid Vacation/Time Off: We believe that your time off is important, which is why all US employees accrue 16 days of paid vacation starting year 1. We also offer 12 company holidays per year.

Wellness Initiatives such as our Fuel Up Fridays, a company-paid subscription to Calm, No-Meeting Fridays, and personalized healthcare support for your wellness journey.

Leadership and Career Development programs

Exclusive Employee discounts on all F&P products

Role-specific Company Bonus

Company

Fisher & Paykel Appliances

Fisher & Paykel Appliances designs, manufactures & markets a range of innovative household appliances developed with a commitment to technology, design, user-friendliness & environmental awareness.

Founded in 1934

Auckland, Auckland, NZL

1001-5000 employees