Service Technician/Advisor jobs in United States
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Trek Bicycle · 2 hours ago

Service Technician/Advisor

Trek Bicycle is an awesome place to work, focused on providing incredible hospitality to customers and promoting biking. The Service Technician/Advisor role involves troubleshooting bike repairs, providing excellent customer service, and supporting the Service Manager.

ManufacturingProduct DesignSporting Goods

Responsibilities

Troubleshoot repairs and service all kinds of bikes on the spot
Install the awesome accessories customers select for their new bike
Build relationships with people who trust you to keep their gear running flawlessly
Support the Service Manager
Be the face of the department to customers when the Service Manager is not available

Qualification

Customer serviceCommunication skillsProblem solvingAttention to detailWillingness to learnTeamwork

Required

Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
Top-notch communication skills
Impressive attention to detail and a love for tinkering ‘til you figure it out
Eagerness to learn the ins and outs of servicing bicycles
A desire to continually learn proper service methods and new technologies

Benefits

Amazing benefits for all employees

Company

Trek Bicycle

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Trek Bicycle is a bicycle design and manufacturing organization.