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A.C.Coy Company · 2 months ago

Network Engineer - Email Gateway Administration

US-NC-Raleigh

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

A.C.Coy Company is seeking a Network Engineer with experience in Email Gateway Administration to support the Network Connectivity Platform Team for a U.S. Government client. The role involves configuring and maintaining email systems, ensuring email security, and providing technical support while adhering to strict security guidelines.

Information Technology & Services

Senior Management

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Email Gateway Configuration: Responsible for configuring and maintaining email systems, policies, and rules for email traffic filtering and monitoring

Security Management: Responsible for ensuring email security by managing email gateway security, identifying and mitigating email threats such as phishing attacks, spam, and malware

Capacity Planning and Optimization: Monitor email traffic and identify bottlenecks, plan and optimize the email gateway infrastructure for maximum efficiency and performance throughput

Technical Support: Provide technical support to end-users and IT professionals, resolve issues related to email delivery, and troubleshoot email gateway system performance issues

Analytics and Monitoring: Perform regular monitoring, logging, and reporting to track metrics such as email traffic, performance, and email gateway availability to ensure that SLAs are met

Administer and troubleshoot the Client’s Email Gateway Platform

Manage Broadcom/Symantec Messaging Gateway

Configure, administer, document custom policies for Email administration

Provide a high-level troubleshooting of network and application issues

Adhere to strict Information Systems security guidelines in all cases

Qualification

Email Gateway ConfigurationEmail Security ManagementBroadcom/Symantec Messaging GatewayEmail/SMTP Server TechnologiesMicrosoft ExchangeOffice 365Email Protocols SMTPEmail Protocols POPEmail Protocols IMAPEmail Security Best PracticesTroubleshooting Email IssuesIT Operations Best PracticesNetworkLog AnalyticsApplication Layer ProtocolsCollaboration with Teams

Required

A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred. If the individual's degree is not in the applicable field, then 4 additional years of related experience is required

8+ years of IT Network-related experience

Expertise in Email/SMTP server technologies and network security practices

Broadcom/Symantec Mail Gateway experience

Strong technical knowledge of email systems, including Microsoft Exchange, Office 365, and other platforms

Proficiency in administering email servers, including configuring and managing user accounts, distribution lists, and email policies

Solid understanding of email protocols, such as SMTP, POP, and IMAP

Familiarity with email security best practices, including spam filtering, antivirus protection, and encryption

Experience in troubleshooting email issues, diagnosing and resolving problems

Ability to collaborate effectively with cross-functional teams to integrate email systems with other applications and platforms

Knowledge of best practices and IT operations in an always-up, always-available service

Ability to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job

Must be available to travel up to 40% of the time

Must be able to obtain a Position of Public Trust Clearance

Be able to pass a drug screening, criminal history, and credit checks

Must be a US Citizen or have permanent residence status (Green Card)

Must have lived in the United States for the past 5 years

Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)