Apply on Employer Site

Veterans in Healthcare · 2 months ago

Administrative Assistant II, ENT (20hrs)

Boston, MA

Full-time

Onsite

Mid Level

3+ years exp

Beth Israel Deaconess Medical Center is a healthcare organization that provides compassionate and personalized healthcare. The Administrative Assistant II will support the ENT Department by providing administrative support to physicians, scheduling patient appointments, and maintaining patient records.

Health CareMilitary

Responsibilities

Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff. Responds to requests in a timely manner and provides clear, accurate information within scope of knowledge and authority

Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments. Schedules patient appointments utilizing scheduling tools and resources. Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed

Obtains patient information and materials as needed from referral sources. Prepares patient records for clinical activities and maintains patient records for physicians. Acts as liaison with other departments and external customers in a calm and supportive manner. Handles confidential information appropriately and explains policies and procedures when necessary

Maintains physician's administrative and clinical calendars. Types correspondence, manuscripts and documents that may require complex formatting. Composes routine correspondence. Transcribes letters and patient notes as needed for physicians and/or facilitates notes and letters in CCC system. Composes routine correspondence. Prepares and distributes materials for meetings and committees

Actively assists and supports licensed practitioners by queuing prescriptions for renewal and performing the initial review of medication listings for accuracy in the electronic medical record (Web OMR)

Qualification

Microsoft OfficeWritten CommunicationOral CommunicationCustomer ServiceTeam WorkHigh School DiplomaWeb Based Applications

Required

High School diploma or GED required

3-5 years related work experience required

Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access