Apply on Employer Site

MCE - Motion & Control Enterprises, LLC · 2 months ago

Industrial Counter Sales (47472)

Sioux Falls, SD, USA

Full-time

Onsite

New Grad, Entry Level

MCE - Motion & Control Enterprises, LLC is seeking an Industrial Counter Sales to join their team. The role involves supporting branch operations, maintaining inventory, and providing customer service for both walk-in and phone/electronic sales.

IndustrialIndustrial AutomationIndustrial Manufacturing

Growth Opportunities

Responsibilities

Ensure that the highest level of customer service and ethics are followed

Address and resolve all customer requests and/or complaints utilizing a positive, creative approach

Assist customers and respond to inquiries in a timely manner with good selling skills

Provide customer support with technical product information

Generate and maintain accurate required documentation

Estimate date of delivery to customer based on current inventory levels, supplier availability and/or production schedule

Make outbound lead follow up to potential and existing customers utilizing various methods including phone, email, mail and fax

Participate in required product training to build required product knowledge

Collaborate with all appropriate departments and personnel to ensure customer satisfaction

Receive products, including unloading, verifying & receiving into system

Allocate, distribute, pull/pick product in proper location

Package and stage materials or products for shipping (shrink wrapping, boxing, labeling)

Ship products utilizing various methods from national carriers to customer vehicles

Assist with inventory control and cycle counting

Administer quality control, ensuring damaged product is not received or sent

Assembly production involving building small to large hoses, operating swagers, etc

Fabrication and use of complex machinery for kitting manufacturing may be required

Complete forklift/safety orientation course(s); operate forklift as needed

Maintain a safe, clean and organized work area

Comply with all company rules, policies and procedures

Qualification

Customer serviceEpicor Prophet 21Industrial distributionMechanical backgroundForklift certificationWork with diverse personalitiesCommunication skills

Required

Good customer service and communication skills are required

Preferred

Experience with Epicor Prophet 21 a plus

Experience with industrial distribution, preferably fluid power components preferred

Familiarity with industrial and hydraulic hose and fittings, especially Parker Hannifin a plus

Mechanical background and forklift certification (applicable state certification) are a plus

Must be able to work with a wide variety of people and personalities

Company

MCE - Motion & Control Enterprises, LLC

Founded in 1951, MCE is a supplier of technical fluid power, automation, flow control, rotating equipment products, filtration, service, and repair solutions.

Founded in 1951