The US Oncology Network · 2 weeks ago
Information Technology (IT) Support Coordinator II - North Dallas, Tx
Richardson, TX
Full-time
Onsite
Entry, Mid Level
2+ years expThe US Oncology Network is looking for an IT Support Coordinator II to join their team in the Dallas, Texas area. This role involves assisting in computer systems operations, providing support to end users, and maintaining records of user issues and requests.
CommunitiesHealth CareMedicalOncologyTest and Measurement
Responsibilities
Assists in answering calls from end users
Documents and maintains records of end user issues, network issues, support and vendor communications, and hardware/software orders and shipping
Troubleshoots basic end user questions and problems
Provides basic user support as needed
Assists supervisor in the maintenance of network systems, servers and workstations; installation of software and hardware; and troubleshooting of server and network problems
Sets up and deletes user ID's and passwords in practice management systems and submits requests to the corporate office for user accounts in file server and e-mail systems
Assists Business Office in running reports and updating fee schedules and insurance profiles
Qualification
Required
Associates Degree in Information Technology, related field, or equivalent work experience required
Must have strong communication and customer service skills
Preferred
At least 2 year of experience working in a desktop support role is strongly preferred
Prior computer networking experience preferred
A+ certification and MCP in Microsoft Office strongly preferred
Benefits
Medical
Dental
Vision
Life Insurance
Short-term and Long-term disability coverage
Generous PTO program
401k plan that comes with a company match
Wellness program that rewards you practicing a healthy lifestyle
Tuition Reimbursement
Employee Assistance program
Discounts on some of your favorite retailers
Company
The US Oncology Network
Every day, The US Oncology Network helps approximately 3,300 providers deliver value-based, integrated care for patients—close to home.
10001+ employees
H1B Sponsorship
The US Oncology Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2010-12-30Acquired
Leadership Team
R. Steve Paulson
National Policy Board Executive Committee
Recent News
Company data provided by crunchbase