Grandview Medical Center - Birmingham, AL ยท 1 month ago
Scheduling Specialist - Internal Medicine
Birmingham, AL
Full-time
Onsite
New Grad, Entry Level
0+ years expGrandview Medical Center is dedicated to providing top quality care to patients. The Scheduling Specialist is responsible for managing the scheduling process, coordinating appointments, and ensuring high-quality patient care while serving as a liaison between patients and medical staff.
Health CareHospitalMedicalOncology
Responsibilities
Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources
Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction
Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system
Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules
Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions
Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files
Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete
Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions
Prioritizes work efficiently, including processing STAT order timely
Notifies ordering offices if unable to contract their patient to schedule procedures
Offers alternative scheduling options when needed to accommodate patient preferences and medical needs
Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
Strong knowledge of appointment scheduling, patient flow management, and administrative procedures
Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines
Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams
High attention to detail and accuracy, particularly in data entry and record-keeping
Ability to work in a fast-paced environment while maintaining a calm, professional demeanor
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software
Knowledge of medical terminology is a plus
Preferred
Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field
0-2 years of experience in medical scheduling, administrative support, or customer service
0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations
Benefits
Health insurance
401(k)
Licensure/certification reimbursement
Tuition reimbursement
Student loan assistance for eligible roles
Company
Grandview Medical Center - Birmingham, AL
Grandview Medical Center is a 434-bed tertiary care hospital that provides healthcare services to patients in Birmingham and surrounding communities.
1001-5000 employees
H1B Sponsorship
Grandview Medical Center - Birmingham, AL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Ashley Mathews
Assistant Chief Executive Officer
Recent News
Birmingham Business Journal
2025-01-29
Birmingham Business Journal
2025-01-11
Birmingham Business Journal
2025-01-08
Company data provided by crunchbase