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DESKi · 3 weeks ago

Clinical Application Specialist - ARDMS Cardiac certificate

United States

Full-time

Onsite

Entry, Mid Level

$80K/yr - $100K/yr

2+ years exp

DESKi is a company that has developed HeartFocus, an AI-driven cardiac guidance software designed to enhance point-of-care echocardiography. The Clinical Application Specialist will lead customer onboarding, support sales efforts, and provide clinical expertise while managing customer relationships and training.

Artificial Intelligence (AI)Health CareMachine LearningMedical Device

No H1B

Hiring Manager

Audrey Legrand

Responsibilities

Provide technical and clinical leadership during the pre-sales and onboarding process by demonstrating how to use HeartFocus, including product capabilities, and benefits to customers, including how they can save time, money and improve workflows

Demonstrate how to scan, by self-scanning, standing in front of the customer, articulating how to capture the 10 cardiac views using HeartFocus

Coordinate, schedule, and execute onboarding and training for customers, and monitor and report on meetings held utilizing the CRM tool in place (ZOHO)

Serve as a POCUS subject matter expert, and clinical liaison to the sales organization to strengthen internal clinical capabilities in the US, while also driving business opportunities forward

Support trade shows and professional conferences by performing product demonstrations, customer demonstrations and training on HeartFocus

Build close relationships with customers during the onboarding process, also identifying possible key opinion leaders for DESKi in the process

Collaborate with DESKi's R&D and product teams by providing clinical insights and contributing to the evolution of our technology, including standardizing and optimizing protocols and supporting clinical initiatives

Project manage ongoing trials and case study explorations with clinical settings in the US in partnership with the CEO

Qualification

ARDMS cardiac certificateClinical experience in sonographyPOCUSHealthcare Information SystemsCRM tool proficiencyCustomer relationship buildingAdaptabilityProject management

Required

Must have valid U.S. work authorization

Applicants are required to master English, orally and in writing

You have over held an ARDMS cardiac certificate during your career

A minimum of 2 years of clinical experience in sonography, cardiology teams

Knowledge of Healthcare Information Systems, networking and IT and comfortable working with a CRM tool every day

Deep understanding of customers' onboarding, clinical support and associated process implementation

Willingness to travel extensively 80+% (up to 4 days per week incl. overnights and some weekends) within the US via multiple modes of transportation (car, air travel, & train, etc.)

Adaptability in working within an international team, with different cultures and time zones, and can travel to France 1-2 times per year

Can lift 40 pounds if required (or the weight of a scanning bed)

Knowledge of POCUS required, and candidate must be able to and comfortable in scanning their own body for the 10 cardiac views while standing, and while presenting to others

Physically able to lift up to 40 lbs (such as a scanning table)

A valid driver's license is required (to commute to and from the airport)