Paul Davis Restoration of Central Ohio · 2 months ago
Lead Mitigation Technician
Paul Davis Restoration of Central Ohio is a company dedicated to serving people in their time of need when facing disaster. The Lead Mitigation Technician is primarily responsible for leading a crew of technicians in emergency and property damage situations, ensuring safety, efficiency, and property preservation.
Construction
Responsibilities
Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
Recruit and coach technicians both in the field and in the warehouse
Survey damage within the property
Evaluate and record damage to all items within the property
Manage cleaning process for both contents and structural damage
Demolition of structural damage to properties through the use of hand and power tools
Clean up assigned job sites after demolition
Perform initial site visits
Conduct moisture inspections
Set restoration equipment within guidelines
Complete notes of assigned jobs in our primary operating system (RMS)
Contact the customer of assigned jobs with ETA
Take photos of jobs assigned at start, completion, and throughout the process
Responsible for maintaining assigned vehicles and equipment
Responsible for unloading and reloading assigned vehicles with equipment
Keep equipment clean and organized in the shop
Responsible for unloading trash in assigned area
Responsible for recording your time and coding it to the job assigned
Pass IICRC certifications as IICRC classes are offered
Assist in the development of new hires through on the job training
All other duties as assigned
Qualification
Required
High School Diploma or GED required
Customer Service experience
1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
Knowledge of technology (iPhone, iPad)
Customer Service Skills
Communication skills via phone and face to face
Computer skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested
Ability to create documents and estimates
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently
Ability to lead a team of Technicians
Ability to complete work on multiple jobs within the same time frame
Ability to participate in an on call schedule
Ability to work within hazardous environments safely
Ability to safely operate hand and power tools
Ability to operate a company vehicle safely
Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics
Maintain a level of confidentiality
Preferred
One or more years' experience within the restoration industry
Benefits
Company shirts
Company cell phone/cell phone allowance
Paid Training for IICRC WRT, IIRC FRST Certs & Lead RRP Licensing
Maternity, Paternity & Adoption Leave
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Vision insurance
Company car
401(k)
401(k) matching
Company
Paul Davis Restoration of Central Ohio
Full service restoration company covering all Fire, Water, Storm, and Mold damages.
Funding
Current Stage
Early StageCompany data provided by crunchbase