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NewEdge Capital Group · 2 months ago

Custodial Operations Manager

Stamford, CT

Full-time

Onsite

Senior Level

5+ years exp

NewEdge Capital Group LLC is seeking a Custodial Operations Manager to support their business in Schwab Custodian Operations. The role involves client onboarding, account maintenance, trade processing, compliance oversight, data integrity, and reporting.

AdviceFinanceWealth Management

Responsibilities

Strategize, test and enhance standard operating procedures for our Custodians, including developing procedures for newly onboard Custodial relationships

Develop and maintain Custodial relations and provide guidance and support to the field

Partner with advisors and client service team members to ensure a seamless and effortless client experience in transitions and integrations

Integrate Custodial operations into internal technology systems, such as CRM and performance reporting tools

Lead cross-functional initiatives within the organization, such as training, monitoring and escalations

Work closely with Operations, Compliance, Cashiering, Custodian Support and Advisory and Support Teams

Develop reports for daily reviews of account opening, trading and NIGO activities as well as performance metrics to assess growth, training and technology development requirements

Support recurring and ad hoc requests for leadership updates in the form of monthly KPIs, quarterly business reviews and others

Help to define and assess progress against the organization’s business objectives

Qualification

Wealth management operationsMulti-custodian experienceCompliance knowledgeAnalytical skillsStrategic thinkingCommunication skillsInterpersonal skillsOrganizational skillsProblem-solving skills

Required

5+ years of experience in wealth management operations

Familiarity with a variety of custodians

Strong industry knowledge surrounding wealth management operations in the areas of account opening, advisory, trading, reporting, and service features

Prior experience in a multi-custodian setting, particularly with Schwab, Fidelity, and Pershing

In-depth knowledge of compliance and regulatory requirements in wealth management

Exceptional analytical, organizational, and problem-solving skills

Strategic thinking capable of working with complex problems and prioritizing key issues while maintaining a strong and consistent focus on execution and growth

Effective communication and interpersonal skills