Paul Davis Restoration of Williamsburg, VA · 2 months ago
Lead Mitigation Technician
Williamsburg, VA
Full-time
Onsite
Entry, Mid Level
$42K/yr - $46K/yr
1+ years expPaul Davis Restoration is a company dedicated to providing best in class results in the property damage restoration industry. The Lead Mitigation Technician will lead a crew of technicians to respond to emergency situations, ensuring safety and efficiency while managing the restoration process.
Construction
Responsibilities
Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
Recruit and coach technicians both in the field and in the warehouse
Survey damage within the property
Evaluate and record damage to all items within the property
Manage cleaning process for both contents and structural damage
Demolition of structural damage to properties through the use of hand and power tools
Clean up assigned job sites after demolition
Perform initial site visits
Conduct moisture inspections
Set restoration equipment within guidelines
Complete notes of assigned jobs in our primary operating system (RMS)
Contact the customer of assigned jobs with ETA
Take photos of jobs assigned at start, completion, and throughout the process
Responsible for maintaining assigned vehicles and equipment
Responsible for unloading and reloading assigned vehicles with equipment
Keep equipment clean and organized in the shop
Responsible for unloading trash in assigned area
Responsible for recording your time and coding it to the job assigned
Pass IICRC certifications as IICRC classes are offered
Assist in the development of new hires through on the job training
All other duties as assigned
Qualification
Required
High School Diploma or GED required
Customer Service experience
1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
Knowledge of technology (iPhone, iPad)
Customer Service Skills
Communication skills via phone and face to face
Computer skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested
Ability to create documents and estimates
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently
Ability to lead a team of Technicians
Ability to complete work on multiple jobs within the same time frame
Ability to participate in an on call schedule
Ability to work within hazardous environments safely
Ability to safely operate hand and power tools
Ability to operate a company vehicle safely
Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics
Maintain a level of confidentiality
Must be able to stay in a stationary position up to 25% of the time within a vehicle
Constantly moves about job sites
Constantly positions self to move about job sites; stairs, walkways, roofs, crawl spaces
Occasionally ascends and descends a ladder to complete jobs
Must be able to observe and perceive information on a computer and documents
Must be able to communicate and converse with customers over the phone and face to face
Frequently will lift up to 60lbs
Ability to safely operate a company vehicle
Preferred
Associate or Bachelor Degree
One or more years' experience within the restoration industry
Benefits
Maternity, Paternity & Adoption Leave
Paid Holiday, Vacation & Sick Days
Company Cell Phone
IICRC training and certifications available
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Company
Paul Davis Restoration of Williamsburg, VA
WE'RE HERE WHEN YOU NEED US For over 20 years, we have provided comfort and security to families from Hampton Roads and beyond.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase