RepeatMD · 3 days ago
Senior Sales Operations Manager
New York, NY
Full-time
Hybrid
Senior Level
5+ years expRepeatMD is a leading B2B SaaS company in the Aesthetics and Wellness Industry, serving over 4000 practices across the United States and Canada. The Senior Sales Operations Manager will build a scalable, data-driven sales engine, focusing on operating cadence, forecasting accuracy, and AI/BI-powered insights to enhance productivity across SMB and Enterprise motions.
CRME-CommerceHealth CareMedicalWellness
Responsibilities
Own the sales operating rhythm: weekly forecast, pipeline reviews, monthly and quarterly business reviews
Define and enforce stage definitions, rules of engagement, and data standards
Improve data foundations: enrichment, match and dedupe, SLAs, list governance so reps work clean queues with full ICP fields
Maintain ICP, TAM, and whitespace; publish coverage and penetration by segment and territory
Deliver channel attribution with cost, volume, conversion, and payback; share weekly trend call-outs
Automate outbound data ops: list builds, validation, routing, alerts, rep-assist signals
Reconcile bottom-up and top-down forecasts; instrument early-warning indicators and flag risks early
Lead the AI and automation charter: identify, pilot, and scale agentic workflows across enrichment, targeting, messaging assistance, and follow-up
Translate business needs into requirements; run UAT with BizTech; align with Marketing, Finance, and CX on handoffs and definitions
Build executive-ready dashboards and narrative readouts that drive decisions
Qualification
Required
5+ years in Sales Operations at a high-growth B2B SaaS company
Proven ownership of forecasting, pipeline governance, and performance modeling
Track record of process improvement and automation with measurable impact
Experience supporting SMB and Enterprise motions
Executive-ready communication and strong cross-functional influence
Salesforce fluency: requirements, data model, reporting, UAT, best practices
AI and automation: hands-on with agents and workflow orchestration; measures ROI and scales wins
Data and BI: Tableau or Metabase; comfort with SQL and basic statistical methods
Sales stack: Salesforce, Salesloft, Gong, Chili Piper, HubSpot with knowledge of HubSpot to Salesforce data flow
Benefits
Competitive salary
Employee Bonus Plan
Medical, Dental, Vision, and 401k through Justworks
Stock options
Parental leave: 12 weeks maternity and 4 weeks paternity
Annual performance reviews, training and development programs
Hybrid work model
Company
RepeatMD
RepeatMD helps aesthetic and wellness practices grow their businesses through an inbound revenue platform that automates revenue generation.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$54.21MKey Investors
Silicon Valley BankMercury
2023-11-27Series A· $40M
2023-11-27Debt Financing· $10M
2023-01-20Seed· $4.21M
Leadership Team
Phil Sitter
Chief Executive Officer
Adam Lamprecht-Morphew
Creative Director, Co-Founder
Recent News
2024-05-12
2024-05-07
Company data provided by crunchbase