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VICI · 3 months ago

Retail Sales Associate

Nashville, TN

Full-time

Onsite

New Grad, Entry Level

VICI is a modern fashion destination that offers a curated assortment of women’s apparel and accessories. The Retail Sales Associate will focus on achieving sales goals while ensuring a positive customer experience and building lasting relationships with shoppers.

E-CommerceFashionRetailWomen's

Responsibilities

Meet/exceed sales goals and expectations

Customer-centric and understands the importance of creating exceptional customer experience that leaves a lasting impression

Identify customer needs and provide styling options and tips

Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team

Abide by all store policies and procedures

Embody and represent the VICI brand

Always maintain sales floor cleanliness

Maintain proper sales floor product representation with high level visual standards and replenishment

Always maintain sense of urgency

Ability to work well under minimal supervision

Be up to date on current fashion trends as well as VICI Styles

Process shipment in an efficient manner: unbox, steam, fold, and merchandise on the sales floor

Ensure sales floor is clean, organized and aesthetically pleasing at all times

Greets and helps customers while building relationships to ensure a great customer experience

Place and encourage online orders on out-of-stock product for customers

Capture email and phone numbers at checkout for every customer

Create content for social media as requested by the Marketing Team

May perform other duties as assigned in support of the overall success of the company

Comfortable working in a fast-paced, startup environment with the ability to take initiative and quickly adapt to change

Demonstrates a high degree of personal and professional integrity

Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals

Strong customer service orientation; demonstrates a kind and gentle approach with customers

Ability to work independently, be self-motivated and work effectively in a team environment

Skilled at communicating clearly both verbally and in writing

Excellent problem-solving skills; willingness to think out-of-the-box to resolve issues

Qualification

Retail experienceCustomer serviceFashion knowledgeCommunication skillsTeam playerProblem-solvingInitiativeAdaptability

Required

Work experience as a retail stylist or similar role in fashion industry suggested

Possesses drive, goal-oriented, demonstrates high energy and positive attitude

Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures

A team player who possesses the ability to work in a learning environment

Ability to communicate effectively with peers and management

Takes initiative

Must have a passion for fashion

Ability to work Retail hours

Highly competent, detail-oriented and strategic professional who understands and embraces the company's mission and will deliver high sales results while building relationships with customers to ensure a positive experience for all