UNFI · 2 months ago
Retail Tech Consultant - Mechanicsville, VA
Mechanicsville, VA
Full-time
Hybrid
Mid LevelUNFI is a leading distributor of grocery products, and they are seeking a Retail Tech Consultant to manage relationships with retail partners and implement technology solutions that enhance operational efficiency. The role involves executing marketing plans, diagnosing operational issues, and providing on-site customer support for retail technology products.
Food and BeverageHealth CareHospitalityOrganic Food
Responsibilities
Manage Retail Technology retailer relationships to include establishing individual retailer technology implementation plans with assigned UNFI affiliated retailers, in conjunction with Regional R/T Director and Manager, Regional Marketing, Category Management and Development departments
Interact with Regional R/T Director to develop territory specific R/T marketing plan to attain UNFI Corporate R/T and Regional goals that improve Wholesale food profit performance, increase retailer participation, and improve retailer profitability
Interact with the Retail Business Consultant in assessing and diagnosing retailer operational issues
Identify where R/T products may provide benefit to solve operational issues
Recommend solutions and work with store management to implement solutions
Diagnose retailer operational issues that are specific to R/T products
Develop and recommend solutions to these operational issues
Coordinate corrective action with store management, Regional R/T and Corporate R/T to implement solutions and/or resolve issues
Inform Regional R/T Director and/or Corporate R/T Product Manager on the status of these issues
Execute marketing plans for assigned accounts through individual retailer presentations, consultations, group presentations, proposal preparation, order processing, site evaluation, project scheduling and coordination, retailer equipment installation and training
Adhere to Region/Corporate policies for Retailer equipment purchasing and Region capital purchases
Provide on-site customer support when required for R/S product offerings
Interact with the Regional R/T Manager to initiate the hardware/software maintenance for all R/T products installed at retail throughout assigned retail territory
Monitor service provider performance, remain informed of developments, and take corrective/appropriate actions
Remain informed of emerging retailer technology needs and requirements that might have an impact on current products or business strategies
Communicates and documents all retailer needs and requirements to the Regional Director of R/T
Monitor key technology strategies and offerings of competitive wholesalers, retailers, service providers and report findings to Regional R/T Director
Assist the Regional R/T Director with the development of R/T sales, income and expense goals for assigned UNFI affiliated retailers
Responsible for performance against goals and objectives
Maintain knowledge of industry developments, changes and improve professional skills by attending Industry conferences, Corporate R/S product training sessions and related education classes or seminars as recommended and approved by the Regional R/T Director
Ensure that the Regional Director of Retail Technology is apprised of any region situations or issues which potentially could have significant impact on the region/department performance
Performs other duties as assigned
Qualification
Required
The incumbent should possess a college degree or equivalent work experience
Possess good leadership skills. Must be able to motivate and work with and through others to achieve desired results
Possess good communication skills, both verbal and written. Deal effectively with a wide variety of people both in person and over the telephone
Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe, and thorough completion of work activities. Possess ability to concentrate and deal with frequent interruptions
The R/T Consultant seldom works in the proximity of supervisors. They must be able to function effectively with very little supervision
The incumbent must have the ability to translate complex, rapidly changing, technical solutions into a clear business case for multiple styles of UNFI affiliated retailers. Attention to detail is critical to success
Good judgment is required for this position as there may be times when direct supervision may not be immediately available
Have a valid driver's license and the ability to drive up to four continuous hours; day, overnight, and travel occasionally by air
Travel overnight and occasionally work long and non-traditional hours as the demands of the position warrant
Perform physical activity including lifting up to 60 pounds, standing, climbing, crouching, stooping and bending in a retail food store
Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt
Stooping, bending, twisting, and reaching may be required in the completion of job duties
Must be able to work with hands and arms overhead, and to work in or under the equipment
Requires manual dexterity, overall coordination, and good balance to work both at ground level and occasionally in high places to perform job duties
Weekly travel is required for this position
Most work is performed in a temperature-controlled office environment
Incumbent may sit for long periods of time at a desk or computer terminal
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday
Stooping, bending, twisting, and reaching may be required in the completion of job duties
Benefits
Paid Time Off
Sick Time
Paid holidays and parental leave
401K Program
Medical, dental, vision, life, and accidental death/dismemberment insurance
Short-term and long-term disability insurance program
Flexible Spending Account and/or Health Savings Account
Company
UNFI
UNFI is North America’s Premier Food Wholesaler.
Founded in 1978
10001+ employees
H1B Sponsorship
UNFI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2023 (4)
2022 (4)
Funding
Current Stage
Public CompanyTotal Funding
$507.1M2024-04-25Post Ipo Debt· $500M
2014-07-15Post Ipo Equity· $7.1M
1996-11-01IPO
Leadership Team
Sandy Douglas
Chief Executive Officer
Giorgio Matteo Tarditi
President and CFO
Recent News
Digital Commerce 360
2025-12-17
San Gabriel Valley Tribune
2025-12-03
Company data provided by crunchbase