Director, Risk Services jobs in United States
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Acadia Insurance (a Berkley Company) · 2 months ago

Director, Risk Services

Acadia Insurance, part of Berkley Corporation, is a Fortune 500 Company specializing in risk services. The Risk Services Director will provide strategic direction and coordination for the Risk Services function, lead initiatives to manage risks across Claims and Underwriting, and ensure alignment with business objectives.

Commercial InsuranceInsurance
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Responsibilities

Creates a positive work environment between all functional areas of the organization and closely coordinates with the leadership of the Regional Office Underwriting, Staff Underwriting, and Claims functional areas to ensure enterprise alignment and strategy
Designs and maintains the enterprise system that supports all Risk Services functions, including reporting, productivity, and balancing resources among various departments and operating units in accordance to demand
Responsible for key deliverables to the senior leadership team such as management reporting of risk assessments, development and implementation of appropriate and improved policies, procedures, productivity measures and quality measures
Develops workflows and researches technologies that allow user interface with underwriters, agents and customers
Directs special projects and investigative studies for both the field operations and technical services areas to continuously improve the expertise, service delivery approach and organization within the industry
Directly responsible for achieving annual budget, managing expenses, FTE and productivity
Assists with developing and is responsible for achieving the yearly business plan through the selection, development, mentoring, and retention of talent
Provides frequent and specific constructive feedback to staff
Provides technical advice, direction and mentoring to staff
Manages the company’s geographic footprint to ensure superior service
Creates proficiency for each line of business and segment throughout the portfolio to assist in achieving profitability objectives; ensuring delivery of timely, high quality and profitable products and services throughout the portfolio
Oversees relations with the appropriate regulatory agencies and ensure awareness and compliance of all regulations
Advises at the senior level on Risk Services issues relating to ongoing and future operational issues throughout the organization
Performs other related duties as assigned by management
Directly manages staff within the Risk Services Department
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualification

Risk ManagementPropertyCasualty InsuranceCSP CertificationBusiness AdministrationAnalytical SkillsMicrosoft OfficeAINS CertificationCPCU CertificationLeadership

Required

Bachelor's degree from an accredited college or university with major course work in Risk Management, Insurance, Business Administration or related degree
A minimum of ten years of progressively responsible experience in Risk Control and property and casualty insurance, at least five years in a managerial or supervisory role
Valid driver's license for travel
Demonstrated ability to organize, lead and influence work through others
Knowledge of occupational safety and health, agency management and marketing techniques
Advanced business acumen and analytical skills to interpret financial and business information
Must be adaptable to change and capable of proactively leading sustainable change
Effective interpersonal skills required to develop and expand partnerships with internal and external customers
Demonstrates strong leadership capabilities as a role model for collaboration, communication, clarity and success
Creates an environment for managers and employees to succeed by attracting, developing, recognizing and retaining top industry talent
Regularly and consistently demonstrates commitment to company values and guiding principles
Proficient with Microsoft Word, Excel, Outlook and PowerPoint

Preferred

A Master's degree in a related field
CSP, CFPS, CDS, CIH certification desired
Completion of or working toward AINS, AIM, ARM, CPCU or similar professional insurance designation preferred
Certified Safety Professional (CSP) strongly preferred
Completion of or working toward ARM, CPCU or similar designation
Ability to travel on a regular basis (25%)

Benefits

Competitive compensation plan
Robust benefits package for full time regular employees

Company

Acadia Insurance (a Berkley Company)

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Acadia Insurance specializes in commercial property casualty insurance. Our company began in 1992 insuring businesses in Maine.

Funding

Current Stage
Growth Stage

Leadership Team

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Simone Grimes, CPA, MBA
Chief Financial Officer
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Steve Rich, CPCU
Senior Vice President & Chief Claims Officer
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Company data provided by crunchbase