PayPal · 3 months ago
Staff Experience Designer, Risk Intelligence Platform
San Jose, California, United States of America
Full-time
Hybrid
Senior Level, Lead/Staff
$152K/yr - $262K/yr
8+ years expPayPal has been revolutionizing commerce globally for over 25 years, and they are seeking a Staff Experience Designer for their Risk Intelligence Platform. In this role, you will design next-generation tools and dashboards that leverage artificial intelligence to enhance user experiences and empower teams to combat fraud effectively.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Develop plans to enhance the user and customer experience across the digital and physical products and meet team performance
Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise
Lead some projects or programs within the product function and may coordinate activities of others
Design process, product, and service improvements based on understanding of business needs and industry trends
Determine methods and procedures on new assignments that may impact activities of others
Analyze business trends to inform user experience strategies and initiatives
Collaborate with stakeholders to ensure user needs are prioritized in design processes
Qualification
Required
5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
Lead the design of self-serve tools and dashboards that help PayPal's risk and data teams detect, prevent, and respond to fraud in real time
Translate complex AI and machine-learning workflows into intuitive, transparent, and trustworthy user experiences
Collaborate with product, engineering, and data science partners to shape platform strategy and deliver high-quality design outcomes
Simplify technical workflows by improving data discoverability and operational efficiency across teams
Design frameworks and interaction patterns that make AI insights actionable for both technical and non-technical users
Champion usability, explainability, and human-centered principles
Contribute to PayPal's design systems and best practices to ensure consistency and scalability across internal platforms
8+ years of experience in product design, with a focus on complex systems or enterprise tools
Expertise in systems thinking, workflow design, and simplifying complex processes
Strong collaboration skills with cross-functional partners in product, engineering, content, research, and data science
Portfolio demonstrating excellence in end-to-end design, from strategy and prototyping to high-quality execution
Strong communication and storytelling skills to influence both technical and executive audiences
Passion for designing tools that empower users, build trust, and deliver measurable business impact
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Medical, dental, vision, and other benefits
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
PayPal UK CEO
chaloem khompitoon
President & CEO
Recent News
2026-01-24
PYMNTS.com
2026-01-24
Financial Sector Technology
2026-01-24
Company data provided by crunchbase