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W. R. Berkley Corporation · 12 hours ago

Director, Risk Services

Lawrenceville, GA

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

W. R. Berkley Corporation is a Fortune 500 Company providing insurance services through its member companies. The Risk Services Director is responsible for the strategic direction and coordination of the Risk Services function, ensuring effective risk assessment and management across the organization.

Auto InsuranceFinancial ServicesHealth InsuranceInsuranceLife InsuranceProfessional ServicesProperty Insurance

No H1B

Responsibilities

The Risk Services Director provides strategic direction, coordination, and evaluation of the entire Risk Services function

Proactively participates with the senior management team and functional department staff in developing and executing strategic plans to meet business objectives

Leads all strategic business processes and supporting programs that identify, measure, and monitor risks and exposures for Claims and Underwriting Departments

Assists in the development of the Company’s middle market value propositions

Creates a positive work environment between all functional areas of the organization and closely coordinates with the leadership of the Regional Office Underwriting, Staff Underwriting, and Claims functional areas to ensure enterprise alignment and strategy

Designs and maintains the enterprise system that supports all Risk Services functions, including reporting, productivity, and balancing resources among various departments and operating units in accordance to demand

Responsible for key deliverables to the senior leadership team such as management reporting of risk assessments, development and implementation of appropriate and improved policies, procedures, productivity measures and quality measures

Develops workflows and researches technologies that allow user interface with underwriters, agents and customers

Directs special projects and investigative studies for both the field operations and technical services areas to continuously improve the expertise, service delivery approach and organization within the industry

Directly responsible for achieving annual budget, managing expenses, FTE and productivity

Assists with developing and is responsible for achieving the yearly business plan through the selection, development, mentoring, and retention of talent

Provides frequent and specific constructive feedback to staff

Provides technical advice, direction and mentoring to staff

Manages the company’s geographic footprint to ensure superior service

Creates proficiency for each line of business and segment throughout the portfolio to assist in achieving profitability objectives; ensuring delivery of timely, high quality and profitable products and services throughout the portfolio

Oversees relations with the appropriate regulatory agencies and ensure awareness and compliance of all regulations

Advises at the senior level on Risk Services issues relating to ongoing and future operational issues throughout the organization

Performs other related duties as assigned by management

Directly manages staff within the Risk Services Department

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualification

Risk ManagementPropertyCasualty InsuranceLeadershipCSP CertificationBusiness AdministrationAnalytical SkillsMicrosoft OfficeInterpersonal SkillsMentoring

Required

Bachelor's degree from an accredited college or university with major course work in Risk Management, Insurance, Business Administration or related degree

A minimum of ten years of progressively responsible experience in Risk Control and property and casualty insurance, at least five years in a managerial or supervisory role

Valid driver's license for travel

Demonstrated ability to organize, lead and influence work through others

Knowledge of occupational safety and health, agency management and marketing techniques

Advanced business acumen and analytical skills to interpret financial and business information

Must be adaptable to change and capable of proactively leading sustainable change

Effective interpersonal skills required to develop and expand partnerships with internal and external customers

Demonstrates strong leadership capabilities as a role model for collaboration, communication, clarity and success

Creates an environment for managers and employees to succeed by attracting, developing, recognizing and retaining top industry talent

Regularly and consistently demonstrates commitment to company values and guiding principles

Proficient with Microsoft Word, Excel, Outlook and PowerPoint