E*TRADE from Morgan Stanley ยท 2 months ago
Consultant Conversion - Site Reliability Engineer, Director
Alpharetta, Georgia, United States of America
Full-time
Onsite
Director/Executive
$95K/yr - $135K/yr
7+ years expE*TRADE from Morgan Stanley is a global leader in financial services, continuously evolving to better serve clients. The role involves overseeing the stability of production applications, troubleshooting issues, and developing policies to ensure application development standards are met.
BankingFinanceFinancial Services
Responsibilities
Proactively detect, troubleshoot, and resolve all issues affecting production applications
Responsible for maintaining clear, concise, and timely communications with affected parties during the investigation and resolution of any individual or system-wide outage
Responsible for the stability of the Production environment
Develop and continually revise (in partnership with other teams where necessary) suitable policies and procedures to ensure appropriate application development standards are available to guide development for systems deployed to Production
As the gatekeepers of the Production environment, you will be responsible for ensuring the Change Implementation Management guidelines/policies are adhered to for all systems deployed to Production
Responsible for servicing all requests for data or other activities that require access to Production systems
Work with development teams at the appropriate stages in application development to ensure any new systems or projects meet the Production standard
Qualification
Required
BS/MS or equivalent, preferably in quantitative discipline (Computer Science, Computer Engineering, EE, Math, Physics)
Minimum 7 years of experience in developing and/or supporting Enterprise Applications
Willingness to embrace Agile and DevOps/SRE concepts
Solid analytical skills, problem determination, and resolution recovery processes
Experience with observability tools such as Prometheus, Grafana, Loki, kibana, Kubernetes, splunk etc
Ability to interface and cultivate excellent working relationships with technology teams, business analysts, and vendors
Strong Unix Shell scripting experience required
Administrative competence in at least one major programming language or platform (for example: Perl, Powershell, Python or Java)
Strong organizational skills and the ability to manage multiple tasks and high pressure situations for outage handling, management, or resolution
Driven to learn new technologies, techniques and what it takes to be an integral member of this team
Hands-on experience administering large-scale, high-availability systems and the tools to monitor performance and availability
Experience with incident on call and ability to respond to emergencies on a 24/7 basis
Experienced, technically hands-on professional that understands both code and infrastructure
Solid track record in an operational/support role, understands incident/problem/change management and how to drive stability across organizations
Effectively manage an outage incident, coordinating user communications, and other teams to help resolve an incident
Strong and keen focus on metrics and trend analysis
End user support - able to talk to users to discuss their problem and work through to a resolution
Self-motivated with exceptional oral and written communication skills, ability to communicate clearly and concisely
Experience working in a virtual or global team
Self-starter and ability to multi task with can do attitude
Familiarity with ITIL terms around incident and problem management
Strong knowledge of infrastructure architecture and ability to establish/ maintain effective work relationships with co-workers, clients, members, providers and customer
Preferred
Experience working with Financial Services area will be a plus
Benefits
Commission earnings
Incentive compensation
Discretionary bonuses
Other short and long-term incentive packages
Other Morgan Stanley sponsored benefit programs
Company
E*TRADE from Morgan Stanley
E*TRADE from Morgan Stanley is a pioneer in the online brokerage industry.
1001-5000 employees
H1B Sponsorship
E*TRADE from Morgan Stanley has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-02-20Acquired
1996-08-16IPO
Leadership Team
Julia Miller
Director and Customer Marketing
Recent News
2025-11-07
2025-10-14
Company data provided by crunchbase