Customer Success Analyst jobs in United States
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Atominvest ยท 2 months ago

Customer Success Analyst

positionProvidence, RI
timeFull-time
remoteOnsite
seniorityEntry Level
money$55K/yr - $65K/yr
date1+ years exp

Atominvest is a company that powers leading investment firms, enabling them to manage and drive value across their core business functions. The Customer Success Analyst will implement customer requirements, support onboarding processes, and ensure smooth transitions in customer lifecycle management.

Asset ManagementEnterprise SoftwareFinTechVenture Capital
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H1B Sponsor Likelynote

Responsibilities

Implement customer requirements, datasets and workflows into Atominvest
Work alongside Customer Success Managers to onboard customers onto the platform
Drive down time to value by ensuring a smooth transition to ongoing customer lifecycle management
Liaise with Product and Engineering to complete extensive QA testing for new product features and bug fixes
Field support tickets, ensuring customers are kept up to date on progress toward resolution
Maintain technical documentation and internal knowledge base

Qualification

MS ExcelAnalytical skillsPrivate markets knowledgeTask prioritizationVerbal communicationWritten communicationAttention to detailTeam player

Required

Bachelor's Degree (or higher) from top-tier university
Proven interest in private markets
1-2 years experience in consulting, investment banking, private equity or fund administration a plus
Excellent verbal and written communication skills
Strong analytical skills and attention to detail
High degree of proficiency in MS Excel
Comfortable with working with large amount of data
Ability to prioritise tasks, regularly communicate progress and meet established deadlines
Team player, keen to learn and share ideas

Benefits

20 days of holiday per year + bank holidays + a week off for Christmas
Hybrid working style (a minimum of 3 days in our central London office is required)
Cycle2Work scheme
Employee Assistance Programme (EAP) to support employee wellness
A culture of trust, ownership, responsibility and autonomy in your work
An incredible team of smart and mission-driven people to work with
Fun working atmosphere
Significant growth opportunities
Company-wide socials and events

Company

Atominvest

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Cutting-edge tech for Private Equity, VC, Real Estate and Hedge Funds
dateFounded in 2016
location
London, England, GBR
people-size11-50 employees
web-link
http://www.atominvest.co

H1B Sponsorship

Atominvest has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)

Funding

Current Stage
Early Stage

Recent News

EIN Presswire
Bridge House Advisors and Atominvest Partnership Enables More Efficient Sustainability Data Management and Reporting
2025-10-06
Company data provided by crunchbase