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Pavion · 2 weeks ago

Security Service Technician

Cranston, RI

Full-time

Onsite

Entry, Mid Level

$40/hr - $50/hr

2+ years exp

Pavion is a global leader in providing innovative fire, security, and communication integration solutions. They are seeking a motivated Security Service Technician to perform repair, maintenance, and installation of mission-critical systems, including security and wireless communication systems throughout New England.

Security & Investigations

Responsibilities

Perform repair/maintenance and moves, adds and changes of Mission Critical systems throughout New England, including but not limited to: Security(CCTV, Access Control, Intrusion) & Wireless Communication

Perform low voltage cable installation, cable management, cable terminations, device installation, and other assigned service duties as required

Troubleshoot, diagnose, and repair systems and/ or equipment as necessary

Complete Preventative Maintenance and system upgrades for systems as required

Complete test reports and deficiency repairs for systems as required

Produce accurate documentation of the all service performed on calls or tasks as assigned

Provide daily updates, as required, and communication to the Service Team Lead for all assigned calls or tasks

Perform detailed site survey visits to identify client needs and/or upgrade opportunities

Think clearly and logistically to make accurate decisions based on personal and professional judgement and verifiable criteria

Ability to independently service small to medium sized Mission Critical systems

Ability to read and interpret service/project scopes, one lines, floor plans, submittals, specifications, test reports and other related project documentation

Proficient oral and written communication skills, especially working in occupied and sensitive environments

Proficient in cabling best practices- running, supporting, and terminating category rated and multiconductor cabling

Experience/ certified with Fire Stopping; must be able to fire-stop any penetrations made or found

Basic understanding of computers and basic Microsoft Windows Applications

Basic understanding of networking concepts (wired and wireless)

Demonstrate basic skills required to configure and troubleshoot device connectivity (LAN and Internet access)

Proficient with low voltage crimp tools, testing tools (meters, toners, etc.) and the use of other construction related tools

Ability to demonstrate persistence, tactfulness, and responsibility; maintain silence regarding confidential information; make decisions based on personal judgement and verifiable criteria; deal effectively with people in actual job duties beyond giving and receiving instruction

Demonstrate skills to provide competent customer service using active listening and empathy during various interactions (i.e., in-person, phone, email, and chat)

Must be self-motivated and work well with others in a team environment

Qualification

Low voltage systemsCCTV systemsAccess Control systemsFire Stopping certificationNetworking conceptsConstruction tools proficiencyMicrosoft Windows ApplicationsCustomer service skillsCommunication skillsTeamwork

Required

High School Diploma or equivalent

Minimum of 2-4 years' experience with the service/installation and commissioning of low voltage/ Data Communication systems including Security (CCTV, Access Control, Intrusion) and Wireless Communication

Minimum of 2-4 years' experience related to all job duties of this position is required

Service, construction and/ or Industry experience required

Experience Cabling, low voltage infrastructure & terminations per all applicable state, local codes and BICSI standards required

Experience with Mission Critical Systems- Security (CCTV, Access Control, Intrusion) and Wireless Communication required

OSHA 10

MA State D-License (Required for MA Security work)

Reliable transportation, valid drivers' license and acceptable driving record

Must be able to travel throughout New England as required (RI, MA, CT, NH, ME)

Must be able to work off hours if/when projects require it (second, third shift and weekends)

Must be able to participate in the Service Department on-call rotation as required by SIGNET

Must be able to see and hear clearly

Must be able to distinguish between colors (naturally or with correction); speak clearly; use arms and hands to reach for, handle and manipulate objects; coordinate eyes and hands rapidly and accurately, use hands to pull cables and wires, use power tools, and work in various positions

Must be able to climb and maintain body balance utilizing ladders, lifts, scaffolding; lift, carry or push objects weighing up to 50 lbs; crouch, stand and/or walk carrying equipment for long periods of time

Must be able to work in variety of temperature conditions throughout the calendar year; Safety clothing, equipment/ PPE expected at all times