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Roboflow · 2 months ago

Implementation Engineer

United States

Full-time

Remote

Mid Level

$150K/yr - $200K/yr

Roboflow is dedicated to making the world programmable through artificial intelligence and computer vision solutions. They are seeking Implementation Engineers to partner with sales and solutions architect teams, ensuring successful project delivery and customer satisfaction by leveraging technical expertise and customer relationships.

Artificial Intelligence (AI)Computer VisionDeveloper Tools

Responsibilities

Support and manage the project delivery of customized solutions to our customers

Provide post-deployment support, including troubleshooting, debugging, and educating customers

You will collaborate with Sales and Solutions Architect teams to ensure continuity across the customer journey

Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)

Work with sales and product to develop implementation strategies and build roadmaps for our customers

Partner with customers to perform analysis on their image data to answer specific business questions and identify opportunities for improvement through computer vision

Test and validate new product features with customer value creation in mind

Contribute to a repository of reusable artifacts that can be used by customers to accelerate their Roboflow journey

Work with the wider Roboflow team to improve processes, documentation and the overall customer experience

Assist our product team with customer onboarding, support, adoption and engineering efforts

Qualification

Computer VisionMachine LearningPython ProgrammingAPIsColab NotebooksData Processing FrameworksProject ManagementCustomer Facing SkillsTechnical GeneralistProblem Solving

Required

A solution mindset

Strong customer facing instincts

An enthusiastic, strong, technical generalist

A background in computer science or a related field

Technical experience in field roles partnering with enterprise customers in a post-sales delivery and implementation capacity

Experience utilizing and writing customized Colab notebooks (Python) as a part of the machine learning development lifecycle (and eagerness to learn more)

Familiarity with common data processing and computer vision frameworks (e.g., OpenCV, TensorFlow, PyTorch)

Diligent problem-solving skills with a customer-centric approach and the ability to think on your feet

Proven project management experience as it relates to delivery timelines and commitments

Strong knowledge of APIs

Willingness to travel ~25%

Benefits

$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers

$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space

Cover up to 100% of your health insurance costs for you and your partner or family

Equity in the company so we are all invested in the future of computer vision