TwelveLabs · 2 months ago
Director of Technical Program Management
San Francisco, CA
Full-time
Onsite
Director/Executive
10+ years expTwelveLabs is pioneering the development of frontier multimodal foundation models that can see, hear, and understand the world as humans do. They are seeking a Director of Technical Program Management to drive large-scale execution and alignment across research, engineering, product, and GTM teams, while building and mentoring a high-performing TPM team.
Generative AIInformation TechnologySoftwareVideo
Responsibilities
Drive execution at scale
Orchestrate multiple complex, high-stakes programs across 60+ engineers, researchers, and product teams
Run quarterly and monthly execution cycles across all pods; facilitate cross-functional collaboration and hold pods accountable for outcomes
Provide real-time visibility for leaders and stakeholders; proactively escalate issues, drive deep dives, and promote healthy debate to ensure the right decisions are made
Drive progress by asking tough questions, promoting healthy debate and holding people accountable
Ensure pod roadmaps and commitments are coherent, achievable, and designed with minimal interdependencies
Define and improve operational processes that span multiple pods (e.g. QA, support, release)
Act as the connective tissue across pods to drive context-sharing and smooth handoffs
Own intake and prioritization of external asks (e.g. customer onboarding requirements) into the technical organization
Partner with Sales, Customer Success, and Partnerships to align technical milestones with customer and market timelines
Tie research and science metrics directly to engineering and product metrics to create a unified view of progress
Build, mentor, and manage a high-performing TPM team that raises the bar for program management at TwelveLabs
Establish lightweight systems for portfolio visibility, prioritization, and cross-org communication
Improve organizational effectiveness by identifying bottlenecks, implementing scalable processes, and enabling speed without bureaucracy
Represent TPM at the leadership table as a strategic partner to Engineering, Product, and GTM executives
Qualification
Required
10+ years of program management experience in fast-scaling tech companies
5+ years in AI/ML or other deep technical domains
Track record of leading cross-functional programs spanning research, engineering, and customer-facing teams
Experience managing and developing TPMs; ability to build a high-performing function
Proven ability to partner with GTM organizations (sales, success, partnerships) to align execution with customer needs
Excellent communication and stakeholder management skills, including executive-level reporting and influencing
Proven experience operating in ambiguity and designing just-enough process to enable speed and clarity
Preferred
Bachelor's degree in Computer Science, Engineering, or a related technical discipline
Strong technical fluency in AI/ML concepts and systems; able to engage with researchers and engineers as a peer
Benefits
An open and inclusive culture and work environment.
Work closely with a collaborative, mission-driven team on cutting-edge AI technology.
Full health, dental, and vision benefits.
Flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.
VISA support (such as H1B and OPT transfer for US employees).
Company
TwelveLabs
The world's most powerful video intelligence platform for enterprises.
11-50 employees
H1B Sponsorship
TwelveLabs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (4)
Funding
Current Stage
Early StageTotal Funding
$107.12MKey Investors
Firstman StudiosNaver VenturesRadical Ventures
2025-10-10Corporate Round
2025-06-09Series Unknown
2024-12-12Series A· $30M
Leadership Team
Jae Lee
Founder & CEO
Recent News
Index Ventures
2026-01-06
2025-12-05
intelcapital.com
2025-12-05
Company data provided by crunchbase