AT&T · 2 months ago
CYOC Platform Engineer Government)
AT&T is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. The CYOC Platform Engineer will provide systems engineering support and real-time monitoring for enterprise platform solutions, ensuring seamless operation and high availability for IT services supporting US Strategic Command.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
Responsibilities
Provide systems engineering support and real-time monitoring for enterprise platform solutions within the CYOC environment
Develop and maintain platforms to support management of COOP/DR, Change, Problem, Configuration, Incident, Knowledge, Event, and Maintenance IT Service Management (ITSM) tasks
Integrate and maintain IT Operations platforms, ensuring seamless operation and high availability
Design and develop automated dashboards and workflows for enterprise systems such as ServiceNow, MECM, SolarWinds, and PowerBI
Create and maintain detailed technical documentation for all IT infrastructure operations and processes
Perform shift work to guarantee 24x7 coverage and operational support
Support the automation of routine tasks to improve efficiency and reliability in IT operations
Collaborate with cross-functional teams to implement platform enhancements and resolve technical issues
Qualification
Required
Bachelor's degree (B.S.) in Computer Science
8+ years of experience in cybersecurity and vulnerability management for Government IT programs
At least one of the following certifications: GFACT, GISF, Cloud+, GCED, PenTest+, Security+, or GSEC
TS/SCI clearance
Can start with a TS clearance
Preferred
ITIL V4 Certification
Hands-on experience with enterprise ITSM platforms such as ServiceNow, MECM, SolarWinds, and PowerBI
Strong background in automation, dashboard development, and workflow optimization
Experience supporting 24x7 operations, including shift work
Proficiency in developing and maintaining technical documentation for IT infrastructure
Familiarity with government IT security standards, COOP/DR, and IT operations best practices
Excellent troubleshooting and problem-solving skills for complex system environments
Strong communication and teamwork abilities, especially in high-stakes or mission-critical environments
Experience integrating and supporting multiple IT operations platforms in large-scale enterprise or government settings
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Leadership Team
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