Investar Bank, National Association · 3 months ago
Deputy Chief Operations Officer
Tower, Baton Rouge, LA, US
Full-time
Onsite
Director/Executive
10+ years expInvestar Bank, National Association is seeking a Deputy Chief Operations Officer to support the Chief Operations Officer in strategic and operational efficiency tasks. The role involves developing and implementing strategic plans for the Operations department, ensuring compliance with regulations, and overseeing the Retail Branch Network and various lines of business.
BankingFinancial ServicesVenture Capital
Responsibilities
Provides operational oversight for the Retail Branch Network, Small Business, CRE and C & I lines of business (loans and deposits)
Ensures that operational processes, policies and systems are conducive to growth of the organization
Assesses, develops and coaches staff in the skills necessary to support long-term business goals, employee development, product and promotional strategies and customer service
Ensures relevant SOX Controls are carried out timely and implements or modifies controls when necessary
Assists COO with overall administration including development of financial institution operating policies and procedures and analyzing operational problems to develop procedures for their resolution
Reviews and analyzes loan and deposit activity against staffing to enable a quantitative staffing model as well as product performance and profitability metrics
Coordinates forecasting and related analysis as related to budget processes for assigned areas
Oversees acquisition bank product evaluations for product alignment and implementation
Collaborates closely with Regional and Market Presidents to ensure support areas of the bank are performing as expected to ensure delivery of exceptional customer service and that the needs of bank customers are met
Maintains and Optimizes use of all systems
Coordinates and manages critical vendors (mainly FIS and CS, ATM vendors, etc.) to ensure statements of works are accurately documented and completed timely. Ensures scope of services under MASTER agreements is as intended
Coordinates, Communicates, and Trains on all new system releases to include correction of defects, enhancements, and regulatory items,etc
Reviews and analyzes financial data to ensure accuracy and identify financial/operational items that should be brought to the attention of management
Ensures that own work is in compliance with all applicable laws, regulations, policies and guidelines
All other duties as assigned
Qualification
Required
Bachelor's degree or equivalent experience required
10+ years' experience in a Retail or Operations Banking environment required
Must possess operational knowledge of multiple areas of a financial institution
Must understand the importance of sales in a community bank environment. This includes program development, training, goal setting, tracking and rewarding employees for sales
Must possess ability to motivate and encourage staff
Must possess ability to provide feedback to employees and develop reward systems as appropriate
Must possess ability to communicate thoughts clearly, both orally and written
Must possess ability to communicate throughout the bank and to all levels of staff
Must possess ability to understand the concept of banking products
Must possess the ability to make recommendations for feature/function changes to help the bank remain competitive and profitable
Must possess ability to embrace change and see it as an opportunity
Must be willing to express and support management's ideas to affected staff
Must possess knowledge of standard office equipment including computer, ten key adding machine, typewriter, fax machine, scanner and copy machine
Must possess knowledge of computers and computer operations MS Office software
Must possess good organizational skills
Must possess ability to perform detailed tasks with accuracy
Must possess ability to work through stress and handle difficult situations
Must possess a sincere passion for sales and a desire to grow customer relationships and develop employees
Must possess a high energy level, strong work ethics and ability to accept and direct accountability
Must possess leadership/management experience
Must successfully use independent judgment and discretion
Strong knowledge of core processor system (loans/Deposits)
Strong documentation
Strong supervision/Delegation
Strong analytic skills with excel/other
Ability to work under stress and meet deadlines
Ability to operate a keyboard if required performing the essential job functions
Ability to read and interpret a document
Ability to travel if required to perform the essential job functions
Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions
Preferred
Previous management experience preferred
Company
Investar Bank, National Association
Some may call it exceptionally brilliant, but to us, it’s just banking the way it should be.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$107.5M2025-07-01Post Ipo Equity· $32.5M
2022-04-19Post Ipo Debt· $20M
2019-12-20Post Ipo Equity· $30M
Leadership Team
C
Corey Moore
Deputy Chief Financial Officer | EVP
Jeffery Blum
Chief Banking Officer - EVP
Recent News
2025-10-20
Morningstar.com
2025-09-18
Company data provided by crunchbase