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Rillet · 3 weeks ago

Manager, Deployment Team - Accounting Solutions

New York, NY

Full-time

Hybrid

Senior Level

7+ years exp

Rillet is an AI-native ERP company serving finance teams with a focus on speed, accuracy, and insight. The Manager of the Deployment Team will lead the implementation team, oversee client onboarding, and optimize processes to ensure successful deployment of the Rillet platform.

AccountingArtificial Intelligence (AI)Enterprise Resource Planning (ERP)FinanceFinancial ServicesFinTechSaaS

Responsibilities

Lead and manage the Implementation team, providing guidance, support, and performance feedback

Oversee client implementations from kickoff to go-live, ensuring timely and successful onboarding experiences

Develop and optimize implementation processes, workflows, and documentation across the team

Collaborate with cross-functional partners (Product, Engineering, Customer Success) and key client stakeholders to define and execute project plans

Analyze client business processes to configure effective solutions

Oversee data migration, reconciliation of large data sets, and integration of Rillet’s platform with external systems

Facilitate technical connections between client environments and Rillet’s integration partners

Identify risks or roadblocks early, and implement proactive solutions to keep projects on track

Maintain clear and consistent documentation and reporting for both internal stakeholders and clients

Qualification

ERP implementationAccounting software experienceProject managementData migrationTeam managementInterpersonal skillsProcess improvementSaaS revenue recognitionCommunication skills